At this hotel you will have no lobby. Massive renovation has taken that completely out of service. You will not be informed of this when you book... you get a letter two days before your arrival... after it is too late to make other plans.
On check it, it took about 45 minutes for the hotel staff to figure out how to make our room keys work so we could get in and go to bed. The supposedly non-smoking room smells of cigarette smoke. The bathroom sink was completely stopped up and it took the building staff five hours the next morning to get that fixed. Part of that long delay was a period during which all water was shut off due to the renovations below. And for this, you will pay full freight.
The place is insanely hectic as staff scramble around trying to keep the bases covered.
Loews expects to surprise you with greatly diminished value and continue to enjoy full profit.
This business and recreational traveler will avoid their properties in the future.More
- Free Wifi
- Breakfast included