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“Staff don't maked things right with bathroom leak.”

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Super 8 Los Angeles Downtown
Ranked #108 of 353 Hotels in Los Angeles
Reviewed September 8, 2013

Hi, during my first night at this hotel, I had lots of water leaking through the roof in my bathroom comming from the second floor. I told the staff and he don't had any other noon smoking room available so he place me in a smelly smooking room. I told him that perhaps they could compensate providing with a free night voucher and the guy told me he was going to let managemnt know. They did nothing to honor my request and never follow up. The staff was too loud in the morning during breakfast and they where having breakfast too. It seemed they invited other people to have breakfast. The breakfast was very simple amd not much to choose from.

  • Stayed: September 2013
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Thank Arnelis4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded September 10, 2013

Dear guest:
First of all let me thank you for taking the time to leet us know about your experience at the Super 8 Los Angeles, I also want to apologize for any inconvenience this incident caused to your stay. Unfortunately we cant predict any water leaking coming frtom a room above yours and that is the reason why we tried to accomodate you in another room according to our availability as soon as we knew about the problem. Looking at your reservation, I see it was pre paid thru priceline and we didnt get direct payment from you. I want to offer you 25%^ off on your next stay to the Super 8 Los Angeles. Hopefully this incident does not keep you from staying with us in the near future.
Please feel free to call us directly for future reservations 213-250-2233
Looking forward to have you stay with us in the near future again.
Sincerely
Magaly Moran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 - 285 of 492 reviews

Reviewed September 1, 2013 via mobile

My girlfriend and I Stayed here for a couple of days when we first arrived in Los Angeles, for the first day and a half we had no plans so went out to find some stores or something to do around the area. Not much within immediate distance but if your willing to walk for about 45 minutes then you can get to downtown/financial district which has the MOCA and the Walt Disney Concert hall. The room itself was fairly big we had a fridge a microwave and a coffee machine in the room. The room was fairly clean but for the money your paying its better standard than others I've come across. Bathroom again decent size and clean. Breakfast was good, waffles, buns, cereal and coffee everything you really need. Staff were helpful when we needed them and rooms cleaned dailey. The dodger stadium is a 5 minute walk up the hill beside it, I would recommend trying to catch a game, one of the greatest sporting stadiums I've been to, great atmosphere.
All in all a very pleasant stay, just wish there was more around but if you have a car with you that's not a problem.

  • Stayed: August 2013
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Thank Conor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded September 2, 2013

Dear guest:
Thank you for taking the time to let us know about your stay at the Super 8 Los Angeles. We strive on a daily basis to provide all of our customers with the best quality and customer service possible, it is truly rewarding to hear great feedback from our valuable guests like yourself.
Please feel free to contact us directly for future reservations 213-250-2233.
Looking forward to your business again in the near future.
Sincerely
Magaly Moran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

Stayed: July 2013, traveled as a couple
Review collected in partnership with Super 8
2  Thank Kathy Z
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 2, 2013

I picked this hotel because of the good reviews and I'm not disappointed. Very clean, great price motel just 1 or 2 blocks walking distance from Dodgers stadium. We went to the Dodgers vs. Yankees game, We skipped driving the car and just walked, very secure, not problems at all, we were there in 10 min. Very happy with the room, it was clean, the bed was big and comfortable, with microwave and fridge. Everything was really good, even the breakfast was good. I just wished they could put more tables, we couldn't sit to drink our coffee, there are just 2 small tables in the breakfast area, that would be my only problem, but everything else, very good. Great value for the money.

  • Stayed: July 2013, traveled as a couple
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Thank SaraSandoval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded August 6, 2013

Dear Guest:
Thank you for taking the time to let us know how pleasant your stay was at the Super 8 Los Angeles, we strive on a daily basis to provide all of our valuable guests with the best product and service possible, it is truly rewarding to achieve our goals and hear great feedback from a valuable guest like yourself.
Please feel free to contact us for future reservations directly to 213-250-2233
Looking forward to have you stay with us again in the near future
Sincerely
Magaly Moran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

. best value solution Booked the hotel w/ help of the reviews. The lobby is surprisingly up to date & nice. Rooms were decent, well kept, plenty of towels private full bathroom, very clean. Less then 10 min from downtown which was very nice! Front desk staff were very friendly & check-in was fast since the hotel was booked

  • Stayed: November 2012, traveled as a couple
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Thank nikolasgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded July 29, 2013

Dear guest:
We strive on a daily basis to provide all of our guests with the best product and service possible, it is truly rewarding to hear great feedback from our valuable guests like yourself.
Please feel free to contact us directly for future reservations and our best rate guaranteed 213-250-2233
Looking forward to have you stay with us again in the near future.
Sincerely
Magaly Moran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Carlos D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded July 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 12, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Beth R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
zapatamagaly, General Manager at Super 8 Los Angeles Downtown, responded to this reviewResponded July 17, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Los Angeles Downtown

Address: 1341 W Sunset Blvd, Los Angeles, CA 90026-4798
Phone Number:
Location: United States > California > Los Angeles
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#29 Best Value Hotel in Los Angeles
Price Range: $115 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Los Angeles Downtown 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Super 8 Motel Los Angeles Downtown Hotel Los Angeles
Super 8 Los Angeles
Super Eight Los Angeles
Los Angeles Super Eight
Los Angeles Super 8
Motel Los Angeles

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