When we arrived in our room, it smelled like cigarette smoke covered by air fresheners, although it was a non-smoking room. We called the front desk & operator but no one picked up (close to midnight); finally, I went downstairs to complain & the front desk was still well staffed. The front desk staff was friendly & apologetic & quickly offered us another room; as the hotel was full, he upgraded us for free. We appreciated this good customer service & had a good night's sleep.
FYI, parking at the hotel is $ 25 a day & there are self-parking lots nearby for $ 13 a night but thanks God I found street parking 2 minutes-walk away for free (12 AM to 8 AM it's free & then it becomes 2-hours metered parking); as we arrived late & had to leave early, this was not a problem for us. This hotel is actually very close to the airport & if LAX wasn't so unfriendly to pedestrians, the hotel is within a 5 to 10 minutes' walking distance depending on terminal number but you can use the hotel shuttle, which according to the staff departs every 20 minutes to LAX.
- Official Description (provided by the hotel):
- ENJOY A STAY AT THE NEWEST HOTEL AT LAX! UPSCALE AIRPORT HOTEL FEATURING BRAND NEW HYATT REGENCY GUEST ROOMS, COMPLIMENTARY DEDICATED AIRPORT SHUTTLE and FREE WIFI. BRAND NEW guest rooms include premium Hyatt Grand beds, 55" HDTVs, refrigerator and safe in all guest rooms. Guest rooms are mid-century modern in design, spacious, offer complimentary wifi, and have sound-proof windows for 24-hour comfort. SUPERIOR FOOD & BEVERAGE OPTIONS Enjoy 24-hour room service and creative dining options in Unity LA. Unity LA features the unique flavors of Los Angeles. Enjoy breakfast or dinner in the Unity LA restaurant or find a savory treat for any meal of the day at the Unity LA cafe-style, open market. The market is open 24 hours a day, 7 days a week. ... more less
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- Also Known As:
- Radisson Hotel Los Angeles Airport
- Radisson Los Angeles
- Los Angeles Radisson