Location is the only thing Oakwood at Toluca Hills has going for it. Although branded as a "hotel", these small apartments do not provide the ease and convenience of a hotel, nor basic customer service. You have to sign a lease, just like you are renting an apartment, and you are notified that prior to leaving you must remove all garbage, or you will be charged $25 per bag of garbage left in the room. The maid does not come every day. We had one roll of toilet paper in the apartment, which wasn't suffcient or replenished easily during our week-long stay. The elevator was broken two days out of four (we were on the third floor). The bathtub faucet dripped non-stop. The apartment furniture, fridge, cupboards, and bathroom showed excessive wear and tear. There is a lot of construction going on in the buildings, as they are trying to replace carpet throughout. In the meantime, it is so dusty that you feel like gagging while walking into and out of the buildings. Finally, access to the property is cumbersome because of its privacy gates. You are given a credit-card type key for getting into and out of the property, and then you have to navigate numerous very high speed bumps at regular intervals. My husband and I were not impressed by anything about this property. We do not recommend it.