My agent booked 2 nights at Miyako at end of month tour of USA. Asked to share with other females who have been on tour with me as we had done at beginning of tour and Miyako staff insisted in rooming us with total strangers. Asked if I could pay to upgrade to single room rate & told rooms were available but would have to pay whole new room rate & forfeit shared accommodation monies already paid. Asked for refund of second night as I will be taking my business elsewhere and was denied a refund.
The staff are impolite and unwilling to provide descent service. This is a terrible way to finish a holiday of USA.
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- Also Known As:
- Miyako Los Angeles
- Los Angeles Miyako Hotel