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Four Points by Sheraton Los Angeles International Airport
Ranked #135 of 357 Hotels in Los Angeles
Reviewed April 25, 2013

I am surprised by the reviews here and think the three stars I gave it is generous. This is a very old hotel with a not very well done renovation. The blankets and comforters were old. The bathroom was clean but old. And the walls were thin-- I could hear every step the person above me took and the doors all the way down the hall closing. You could probably find something better for the relatively high price they charge. I would not recommend this hotel.

Stayed: April 2013, traveled on business
Thank Mel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 24, 2013

Overall the hotel is well run except their policy of cleaning rooms until 1 am. After requesting a very quiet room in advance and being reassured of quiet upon checking in, I was awoken by a maid yelling "Housekeeping" outside my door at about 11pm, who then proceeded to clean rooms around me. I dialed front desk manager who apologized and yet admitted he would be doing nothing to stop the noise other than speaking with the manager of housekeeping. The cleaner continued for some time. If you want to have a relaxing sleep odds are you might just be woken up by the sound of a vacuum cleaner and banging/clanging around in the rooms surrounding yours. Beware!

  • Stayed: April 2013, traveled on business
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Thank Calgarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

I have had the opportunity to travel to many countries and I have stayed in all kinds of hotels but this one in particular was excellent all the staff was awesome and always willing to give the extra mile for their guests. They made my first trip to LA awesome and just because of that I'm planning to go back very soon they tours available for guest with discounts, company's to rent a car right in front of their premises the food at the little bar is awesome and the prices very reasonable and I strongly recommend to become SPG member to get even more from your trips. Thank you guys for your help and for make my trip even better!!!!

  • Stayed: April 2013
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Thank pamelarl52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

This is a nice fairly good price hotel for the LAX airport. The decor was newly decorated and beds were very comfy. Safe and they offer a shuttle service to the LAX airport. Very nice has a nice restaurant and very helpful staff. Easy to find and could not hear the planes.

Room Tip: Could not hear any planes, This is a modern clean great hotel close to the LAX airport
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  • Stayed: April 2013, traveled on business
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Thank Travel3069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this reviewResponded April 24, 2013

I really appreciate you taking the time to write a review. It sounds like the hotel turned out to be a solid option. The $16 million renovation was completed in May 2012 and it made the property feel modern. Thanks also for pointing out the fact that you couldn't hear planes. Where we are located we have no planes flying over the hotel. Safe travels and I hope we'll be welcoming you back soon. Best! Phil

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Reviewed April 23, 2013

Very Convenient location. Front desk was very friendly and helpful. Nice room. Good value. Pub has good food. Staff very friendly. Pool area is nice and there is a decent workout room.
Main dining room breakfast was 5 on a scale of 1-10. Best rooms are in the towers. This hotel generally has the best prices in the LAX airport area.

  • Stayed: April 2013, traveled solo
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Thank 1MamaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this reviewResponded April 24, 2013

Thanks for the very fair review. I love it when the people make the difference. At the end of the day all hotels are buildings with rooms. The difference is the staff. Personally I think we are the friendliest hotel at LAX with the nicest people working here. Maybe I'm a bit biased... :)

All the best!

Phil
GM

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Reviewed April 22, 2013

The Four Points by Sheraton LAX is in the best location to experience a fabulous vacation in LA. There is no doubt it is centrally located to all areas of LA since it is accessible to many highways and back streets to maximize travel time during traffic. We were able to enjoy marina del rey, malibu, santa barbara, disney, Chapman university, huntington beach, hollywood, pasadena, etc. Not to mention that it is close to the In and Out for the best burgers and fries. We were able to drop off our rental car (next door) a day earlier since there are direct shuttles to the airport that run very frequently at all times of the day and night. I was able to take advantage of the fitness center every morning with great machines and weights area. We saved a bundle of money getting some breakfast (yogurt, bagle, croissant, coffee) at their cafe for less than $9 bucks for three of us. Not only was the service fantastic but it was so convenient to be able to quickly pick something up in the same building. The bedding and pillows were very comfy and i was amazed at the cleanliness of the room especially the bathroom. I was surprised that the hotel had so many convenient amenities for the price of the room. There is no doubt that i will take advantage of such a great value and friendly experience. Every staff member made sure that we had a great vacation.

Room Tip: Make sure you request the West Tower rooms rather than the East tower. Although the room was impecca...
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  • Stayed: March 2013, traveled with family
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Thank vwroten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

A standard looking airport hotel, made special by the staff. Often arriving on a late flight from Hawaii, we stay here. it isconvenient to the rental car lots and minutes from LAX. The staff has always been exceptional, especially the front desk and the bar/restaurant, Brewsters, where all of them are great, especially Oswaldo,A bartender, who was dealing with some rude demanding guests with incredible patience. Housekeeping is efficient and pleasant, especially Aurora who was eager to see that we were comfortable. So much better than the average airport hotel. e have also stayed at several of the other hotels in the area but this is our favorite.

  • Stayed: April 2013, traveled with family
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Thank Tutuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this reviewResponded April 24, 2013

Thank you VERY much for recognizing Oswaldo and Aurora!!!! Hotel work is hard and it has its stressful moments...as you point out with Oswaldo handling a challenging customer with patience and understanding. We look forward to welcoming you back!!! Phil GM

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Additional Information about Four Points by Sheraton Los Angeles International Airport

Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#77 Business Hotel in Los Angeles
Price Range: $133 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Los Angeles International Airport
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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