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Four Points by Sheraton Los Angeles International Airport
Ranked #115 of 348 Hotels in Los Angeles
Honolulu, Hawaii
1 review
“Very Convenient”
4 of 5 bubbles Reviewed August 19, 2012

Not originally planning on staying at an hotel but my wife and our toddler needed a place to stay on our last night in LA. Because it was short notice and a Sunday morning, there were no rooms available for early check-in...all rooms were booked the night before. However, the staff did a great job getting us in a room by 11:00am. The bed was very comfy and the service at the restaurant was outstanding. The shuttle from this hotel goes directly to LAX which took about 5 minutes for our early morning flight to Hawaii. It is also very close to the rental car companies, Budget is directly across the street and Hertz was about a block away...very convenient for those who don't like to spend a lot of time on shuttle buses. The only minus would be staffing, probably a person more at the concierge (service) desk at peak checkout time would have sped things up with he luggage.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Andre' A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
I'm really glad we were able to get you into a room early. I know from experience that traveling with a toddler can be a bit taxing. Good point on the concierge desk staffing. Even with four people staffed sometimes they all get busy at the same time. That is really where a manager needs to step in and help. Thank you for taking your time to write such a kind review. Please look me up if you stay with us again. Best!!! Phil GM
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3,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed August 17, 2012

Stayed 3 nights at this hotel and was very pleased. My only complaint is the 19.00 per day parking feel. I think it should be included. Also no complimentary breakfast. They do have a beautiful heated pool but It's outdoors, therefore, at night when it was chilly you were cold when you got out.

  • Stayed August 2012
    • Value
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Helpful?
Thank chelle914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
In the end "good deal" gets us a three star ranking. We know that if we want to get fives we have to provide some WOW and exceed expectations. In the LAX market where many folks tend to shop based on price we set our prices based on the cost of the room and except for packages (see our web site's Special Offers page) we let our guests decide if they need parking or breakfast. Regarding parking, no one wants to pay for parking however hotels in city markets all charge for parking. Our $19 is the lowest in our competitive set for a congiguous lot. I would encourage anyone to add parking and room rate together when shopping LAX and let me know if we aren't the best value. Best!!! Phil GM
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Boston, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 17, 2012

Cashed in some SPG points (easily my favorite of all hotel rewards programs, and I use them all) for a night here before an early flight at LAX.

There's not a lot NEAR the hotel, but the hotel itself is very comfortable and spacious. Was upgraded complimentary to a junior suite, with a trey of cookies and personalized welcome note on the desk (nice touch). Every staff member I encountered went out of their way to make me feel welcome. I live 3/4 of the year in hotels because of business, and this is one of the most genuinely welcoming staffs I've come across.

Only complaint would be that the mattress sagged a bit on the left side, but its the one glitch in an otherwise great hotel experience. Will definitely return next time I'm needing an overnight near LAX.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank NathanOnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
Thank you for your loyalty to Starwood (the SPG program is great) and thank you for indicating you will be back. At some point let me know what room you were in so I can check the mattress. Best!!! Phil GM
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Irvine, California, USA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed August 17, 2012

My 18 year old son and I stayed here on August 5, 2012 before leaving for our vacation to Cancun. We had an early morning flight on Monday and I was trying to figure out how to get to the airport at 4:00 a.m. and where in the world to park? I looked at several options and shuttles because I couldn't bring myself to ask anyone to take us to LAX on a Monday at such an early hour. I was getting discouraged because of the expense and all the hoops I felt I needed to jump through. One of my co-workers suggested that I call the Four Points Sheraton and ask about their park and stay deal. Wow! I am so glad that I did. I couldn't believe my good fortune. We were able to drive up Sunday night, get an amazingly comfortable room (the beds are to die for), park our car all week and catch the shuttle to the airport and back. It was so convenient, I don't know why everyone doesn't take advantage of this? On top of all that, the people at the hotel are so darn nice. Check in was super fast. The girl at the front desk was so friendly and helpful. The shuttle to the airport comes every 15 minutes around the clock and it only took about 5 minutes to get to the airport. I really felt like I could just pinch myself.

Room Tip: I am a Starwood Preferred member. Be sure to mention this as you will get a free room upgrade.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Jennifer Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
Woooo Hoooo! Thank you so much for the great review. The Park & Fly option is super convenient and cost effective. I'm so glad your friend recommended you call. Safe Travels! Phil GM
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Royal Oak, Michigan
1 review
5 of 5 bubbles Reviewed August 17, 2012

I have been staying at the Four Points LAX several times a year for several years. The entire staff – be it the restaurant, front desk, guest services, valet, etc… - they always have been extremely courteous and helpful. The hotel has been renovated in phases over the past few years and looks completely refreshed with nice rooms and a new restaurant. The lobby area is great as well as the pool and workout facility. Four Points LAX is very good location for access to the 405 or 105 as well as Lincoln Blvd. Dinner in El Segundo or Manhattan Beach is only minutes away. If you are interested in value and a nice clean place – this property and it's people gets high marks.

  • Stayed July 2012, traveled on business
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Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
Thank you for the kind words and for your loyalty. I hope you will look me up on your next stay. Also, thank you for pointing out the convenience to El Segundo and Manhattan Beach. Just to put it in perspective we are about 4 miles from El Porto in Manhattan Beach, one of the best surfing spots in SoCal AND we even have a package that includes surf lessons. Best!!! Phil GM
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Los Angeles, California
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 17, 2012

Nothing fancy about this hotel, but it meets my exception as a typical airport. The staff was helpful and accommodating as I arrived past midnight. I kinda hate the shared shuttle, which keeps you waiting forever.

  • Stayed May 2012, traveled solo
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Helpful?
Thank xavierkuai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
Meeting expectations is good. Exceeding them is better! I get your concern with the shuttle. We decided ten years ago, the the airport and AQMD twisting our arm, to go to clean fuel shuttles making less trips through the airport. We all participate with the same shuttle company and we contract 15 to 20 minute waits - maximum. Hope you come back! Best! Phil
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DFW, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 17, 2012

I travel a bit for work and am thrilled to have stumbled upon this hotel. I normally stay at another hotel when in Los Angeles. When sudden change in plans sent me to Los Angeles, my normal hotel was not availalbe. This turned out to be a blessing in disguise, because I found the Four Points. This hotel is well located, just off the main road, but it has such ambiance. You are made to feel welcome from the very start. The staff is friendly and helpful, but not overbearing. The accommodations could not be better. Clean, crisp feeling rooms, but some how cozy. Made one feel like they were living in an upscale apartment. After dealing with the crowds of people in this busy city, coming back to the hotel in the evening was just what a weary traveler needs...peace and comfort. Obviously, I would recommend this hotel and plan on making this hotel my base in furture travel to Los Angeles

  • Stayed May 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank becky v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBFourPointsGM, General Manager at Four Points by Sheraton Los Angeles International Airport, responded to this review, August 24, 2012
Wow! You absolutely described our aspirational view of the Four Points LAX. Travel is inherently stressful and no one needs a stressful hotel experience to "pile on". We try to provide an oasis with friendly uncomplicated comfort. Free Internet, great pool, great bar (incredible if you like beer), clean rooms, and a great night sleep. Thank you very much for the kind words! Best!!! Phil GM
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Additional Information about Four Points by Sheraton Los Angeles International Airport

Property: Four Points by Sheraton Los Angeles International Airport
Address: 9750 Airport Blvd, Los Angeles, CA 90045-5404
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#78 Business Hotel in Los Angeles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles International Airport 3.5*
Number of rooms: 563
Official Description (provided by the hotel):
Our LAX Hotel is conveniently located near the airport for quick access before and after your flight. Four Points Los Angeles Airport Hotel offers shuttle service to and from the airport. ... more   less 
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Also Known As:
Four Points By Sheraton Los Angeles International Airport Hotel Los Angeles
4 Points By Sheraton Los Angeles International Airport
Four Points Los Angeles
Sheraton Los Angeles
Los Angeles Four Points
Los Angeles Sheraton

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