We arrived at los Angeles at 2 am after a 17 hours flight, we had reserved our room in advance and the reception knew about our late check-in. When we got there, they told us that there were no free rooms because of a "plumber problem" and sent us to an ugly motel! If the plumber issue was true, they should have told us that day. They made us a small discount and a room upgrade, but believe us that this was not a good experience. The rooms are not bad, but the bathrooms are old and there are some ants around.
- Official Description (provided by the hotel):
- Our rooms are private and fully equipped with private Bathrooms. In room Refrigerators, Plasma TV, Time Warner Premium Cable Channels, Coffee Makers with complimentary Coffee, Daily Housekeeping, 24 Hour Security,Private Paid Parking available, 24 Hour Video Surveillance, 24 Hour Front desk. ... more less
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