This seems to be a W Hotel problem. Great facility, great desk staff, terrible restaurants. Service is poor and food is mediocre.
Dear Starwood, Im starting to avoid the W brand. Teach your staff to be warm and helpful please.
- Official Description (provided by the hotel):
- The W Hollywood Hotel is always ready for its close-up at the entertainment capital of the world's epicenter, where glitz, glamour, power shopping, vibrant dining, and cutting-edge style meet. ... more less
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- Also Known As:
- w Hollywood Hotel Los Angeles