It was the worst of W; I definitely would not recommend for business travelers. I emailed GM of W but never received any feedback either. I stayed for two nights and both fell asleep with difficulty due to music on the patio. I live in a city, so my tolerance for noise is high, but my room was at 4 Floor. The next morning, there were drilling and hammering upstairs or nearby while I was on a conference call. It also took them 45 min to deliver a pot of coffee and bagel.
The internet was $14/per day but it was not reliable at all. It kept getting logged off the wifi and required re-submittal of password literally every 5 minutes either on my iPhone, iPad and laptop use. There were black scuff marks on side of bed, and mild tearing of the side of the bed. Dusty in the closet hangers and mirrors. The pool was designed for "night" vision only coz there were stains on cushions, sticky floors and cigarette butts all over around 11am.
The best part of deceiving customers are there are two types of bottled water in room - Nestle and Fuji. Nestle is free but it cost $5 for Fuji quoted in the bathroom. They left one Fuji in your side of bed without any price tag on and at the end they charge you $6.25 including restocking fee. So brilliant for hotel.
The only good part of hotel is their valet service. Staffs were attentive, quick and diligent. (for cost only $36/ per day, which is normal) I am surprised I didn't have 2 choices of toilet paper, single ply which was included or double ply charged on a per-sheet basis.
- Official Description (provided by the hotel):
- The W Hollywood Hotel is always ready for its close-up at the entertainment capital of the world's epicenter, where glitz, glamour, power shopping, vibrant dining, and cutting-edge style meet. ... more less
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- Also Known As:
- w Hollywood Hotel Los Angeles