Booked this hotel for New Year's Eve, and I expected to have a fantastic stay here. Unfortunately, I was very wrong. At check in, the front desk stated that they had overbooked the hotel, and they did not have the requested room available, and they could only give me a room with a single bed instead of two like I had reserved. They told me I had no choice, otherwise they could cancel the reservation, ON NYE! This is not the type of customer service that I anticipated when booking a $600 a night room. i ended up having to sleep on the floor, as not even a roll-away was provided. I expected more from the W. I WILL NOT STAY HERE AGAIN
- Official Description (provided by the hotel):
- The W Hollywood Hotel is always ready for its close-up at the entertainment capital of the world's epicenter, where glitz, glamour, power shopping, vibrant dining, and cutting-edge style meet. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Starwood, Hotwire, Priceline, TripOnline SA, Agoda, getaroom.com, Cancelon and HotelQuickly so you can book your W Hollywood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- w Hollywood Hotel Los Angeles