It's pretty obvious that the food here is spot-on amazing. After all, that's the one element you have to get right. They did. But I am blown away that out of all the reviews I have read so far, none have mentioned how god-awful the hostesses are!
If it was a one time thing with one person who had a bad day, I would completely understand. But rude and elitist tone, being hung up on, being told "too bad" when trying my hardest to make a reservation for anything before 10pm 4 out of 4 times and getting a different rude hostess each time?? C'mon.
I work in this industry in this town and it takes A LOT for me not to understand where someone is coming from. I am not difficult and have never before been compelled to write a review like this, but behavior like that can go on for only so long, before you start to think its not a hostess issue, but instead a company flaw. It just happens too frequently (i have several friends with the same story) and it's too in-your-face for it not to be.
So next time I call four weeks out for a Tuesday night 8pm reservation and without skipping a beat you say sorry we are fully booked, I just may a.) Call u out on that and b.) Ask you to at least politely tell me that and that you'd love to still help me out since I do plan on spending money there.
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