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“A Masterpiece” 5 of 5 stars
Review of Hotel Bel-Air

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Hotel Bel-Air
Ranked #1 of 348 Hotels in Los Angeles
Certificate of Excellence
Oklahoma City
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A Masterpiece”
5 of 5 stars Reviewed March 7, 2013

Stayed 3 nights and felt more relaxed than if I had gone somewhere else for a week. A true vacation. Room was spectacular, very large and quiet, with a fireplace. Room service was excellent as was the food. The staff were friendly, not in the least snooty. We were treated with resect, much like the famous guests staying there. Had the opportunity to meet Wolfgang Puck during lunch on our last day. The 90 minute deep tissue massage was heavenly and workout facility was more than adequate. Highly recommend!

Room Tip: Ask for a room in the hillside area. Very quiet and peaceful.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank scrow595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, March 13, 2013
Dear scrow595,

When you visit Hotel Bel-Air you often feel as if you could be anywhere in the world! I am pleased you enjoyed every aspect of your stay, including your visit from Chef Wolfgang.

Please come back and visit us again!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

581 reviews from our community

Traveler rating
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    7
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 26, 2013

They earn every one of those five stars. My room was beautiful, immaculate,comfortable...faultless. We loved it so much, we ate breakfast on our patio every morning in our robes, rather than leave the property. Room service was perfect and timely every morning. Drinks at the bar were delicious and served by a friendly and knowledgeable bartender. Dinner at Wolfgang Buck restaurant was delicious, and our sommelier was also very knowledgeable and helpful. The walking path around the lake with the swans is so pretty, it's a crime not to stroll around it. The surprising part was how conveniently located it is to everything. I thought the hotel would be more of a hike, but it is really convenient to Beverly Hills, Westwood, and the 405. Last, but certainly not least, a special thank you to Mat, our concierge who went above and beyond. You are a dear. See you next time.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank daratillot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, March 1, 2013
Dear daratillot,

It sounds like you had a wonderful experience during your stay with us! Hotel Bel-Air is truly an enclave of tranquility, so close yet so far from the hustle and bustle of Los Angeles. It's intimacy and natural setting lend itself to escaping from it all. I will make sure to give a special thanks to Matt, he will be happy he made a difference in your stay.

See you soon!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 23, 2013

5 big stars hotel we stayed at the loft room
Food quality is perfect specially the breakfast
Hotel garden is amazing established
Front desk and the concierge are very helpful

But there was sounds at night it seems that there is ghosts

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, March 5, 2013
Dear Ahmed A,

The loft rooms are one of the newest additions to the hotel, and I am pleased you enjoyed them! I am also very happy to hear you enjoyed breakfast, the garden environment and the our five-star staff provided you with superlative service.

We hope to see you again at Hotel Bel-Air.

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 17, 2013

Got recommended for dinner at this hotel on my wedding anniversary and very glad that i did, just stunning, only had a lovely meal in Wolfgang Pucks restaurant, and sorry to say i didnt see the hotel in all its glory in the daytime

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank welltravelledDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, February 20, 2013
Dear welltravelledDorset,

Thank you for celebrating your anniversary at Wolfgang Puck at Hotel Bel-Air. I am glad you enjoyed your dining experience as well as our spectacular garden setting. Experiencing the nighttime and daytime at Hotel Bel-Air is a must. Both provide a special experience and I look forward to the day you will be back to see us, perhaps this Spring when the blossoms are in full bloom?

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
214 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed February 9, 2013

The renovated Hotel Bel-Air is beautiful, but is a little to modern for our taste, and lacks a bit of the charm that the old hotel had. That being said, the service was excellent from check-in to check-out, the rooms are gorgeous (even though it was difficult to figure out the phones, iPads, lights, etc without a lesson, becaue it's so high tech) and the grounds, with the lush greenery and swans, is magical. We live in Los Angeles so it was a treat to stay just for one night. It's pricey but worth it as long as a bit of serenity and getting away from the crowd is what you are looking for.

Room Tip: The upgraded loft rooms are nice but a bit of a walk unless being close to the Spa is what you are l...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Denise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, February 11, 2013
Dear Denise T,

I appreciate you taking the time to provide feedback on your recent stay. I am sorry to hear the design was not your taste, but we understand just like viewing a work of art, design and decor is a very personal experience.

It is great to hear you enjoyed the service, the rooms, and the beautiful grounds. We hope to see you again!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed February 8, 2013

Hotel Be-Air is my choice from now on when in LA.
Absolutely superb! We had amazing service from the beginning to the end. This is what I call service! There has been some top notch training involved for sure!

The ambiance of this place is incredible - situated in the middle of beautiful forest trees, you don't even feel you are in the middle of a cosmopolitan city!

The restaurant is by Wolfgang Puck, whom we met, and really great!
The bar is great also.
The SPA is fantastic, small but offers great treatments!

For it being such a great place, the price is reasonable compared to other hotels. It's close to Rodeo Dr., Sunset, and Santa Monica is 10 minutes away on the hwy. Really central!

Spectacular and can't wait to go back!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank live4thebeach072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, February 11, 2013
Dear live4thebeach072,

I am happy to hear Hotel Bel-Air is your first choice when staying in Los Angeles! It is great to hear our five star staff made a difference in your stay.

Chef Wolfgang is an amazing individual and spends a lot of time at Hotel Bel-Air, I am glad you were able to meet him. The location of Hotel Bel-Air is something that really sets us apart, being only up the street from Sunset Boulevard and Beverly Hills, when you arrive to the hotel you feel a world away. It is a true escape in the heart of Los Angeles.

See you soon!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 31, 2013

As mentionned in the two previous review, the hotel is lovely and the reno take it to a degree if comfort and style that is really great.
The in room fireplace where just perfect for the chilly winter evenings, and the patio quiet and sunny for a afternoon rest. The property is great and well groomed. A feel at home is all over the place. The only bemol to our stay was the slow and irregular service. For example one day they will bring new fresh fruits, the other not, one day they would replace the bar wine and water glasses, one day they would forget to bring new ones, so need to call the room service... That could have been a perfect stay but just because of this minor errors it blemishes a bit. Too bad... Because the staff is nice and not pretentious. For sure be back again!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Jennyitsme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise F, General Manager at Hotel Bel-Air, responded to this review, February 1, 2013
Dear Jennyitsme,

Thank you for reviewing your recent stay at Hotel Bel-Air. I am happy to hear you enjoyed your stay with us. I am disappointed to hear the service provided to you was less than perfect, this certainly does not reflect the standards at Hotel Bel-Air. We are truly grateful for your feedback as it is by such constructive feedback that we are able to improve the service we offer our guests.

I am glad you will be back again, hopefully we will see you soon!

Warm Regards,
Denise Flanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bel-Air

Property: Hotel Bel-Air
Address: 701 Stone Canyon Rd., Los Angeles, CA 90077-2909
Phone Number:
Location: United States > California > Los Angeles > Westside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Los Angeles
#1 Spa Hotel in Los Angeles
#1 Luxury Hotel in Los Angeles
#3 Business Hotel in Los Angeles
#6 Family Hotel in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Bel-Air 5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled on 12 acres in the Bel-Air Estates neighborhood of Los Angeles, the iconic Hotel Bel-Air is one of the most beautiful, romantic, and exclusive hotels in the world. Just opened after a two year transformation, this Spanish mission-style urban oasis wins a never-ending stream of praise for its faultless service, luxurious accommodations, and magical ambiance. All newly renovated rooms and suites feature a new generation of design aesthetic and is reflected through different design themes from the glamorous decades of the 1930s, 40s and 50s conveyed in a fresh, youthful and elegant manner. The famous restaurant, bar, catering and in-room dining services are managed by world-renowned Master Chef Wolfgang Puck with a menu featuring modern California cuisine with European and Mediterranean influences in a spectacular garden setting. ... more   less 
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Also Known As:
Hotel Bel Air

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