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“First JW experience”

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JW Marriott Los Angeles L.A. LIVE
Ranked #22 of 351 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Franklin, Massachusetts
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“First JW experience”
Reviewed March 7, 2014

...and it was great! Very modern finishings, very "LA". Visiting from the east coast, I felt immersed in the culture at the LA Live. Breakfast was particularly delicious, I will say. Highly recommended!!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSFranklin7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (438)
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English first
Montreal, Canada
Level 5 Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 5, 2014

The hallway is grandiose. The room modern and well appointed. Hotel right in L.A. Live a few seconds from various restaurants, the Staples Center, the Regal Movie Theatre and much more. It's a great location if you intend to stay in downtown L.A. as you can walk to various areas.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silvia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 5, 2014 via mobile

Amazing hotel! In the heart of L.A. LIVE and close to downtown businesses. The hotel is very well laid out with all the imaginable amenities. Walking distance from shops, restaurants, movies, bowling alley, and Staples Center. Staff is very attentive and friendly.

Stayed March 2014, traveled on business
Helpful?
Thank bigbrownpumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 3, 2014

Hotel is clean, updated and in a fairly decent downtown location. Rooms are nice. I had one housekeeping issue that was taken care of quickly and my parking was comped as a result. WiFi seemed to be a little weak in the room I was in, but it still worked. Proximity to Staples Center was great and was able to see a Lakers game. Overall very satisfied with the hotel and my stay and would stay again if business brought me to downtown LA.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 4 Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 2, 2014

If you are disabled and promised a room with a roll is shower, make sure that the room is actually that! We received a confirmation email with that guarantee and when we proceeded to the room, it was a accessible tub with a shower, but not a roll in. We then tried to move rooms, the manager called the housekeeping people to make sure the room had a roll in, it was confirmed. We got up to the room, and it was an identical type of bathroom. Third try we finally got it. There is no parking provided by the hotel so in addition to the massive room charges, if your care is valeted overnight, you will be charged $42. The employees are very nice, but the food is enormously expensive. I will never go there again.

Room Tip: Get extra pillows, bring your own water. A laptop with movies on it and it you have a HDMI output fr...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tjsage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anna l, Sr. Admin at JW Marriott Los Angeles L.A. LIVE, responded to this review, March 3, 2014
Thank you, tjsage. I have reviewed your comments with my front office and housekeeping team. The staff takes great pride in ensuring that each guest is in the room they require. We are going to reenergize training of our room specifications with our front line team to ensure that all future guests receive the room types that they have been guaranteed. Please, know that your input on valet and our food pricing has also been shared with the appropriate Departments. Thank you again for your feedback, we sincerely appreciate it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 28, 2014

Very nice hotel located right in LA live area. Excellent place to stay if you are going to Staples center for an event as you can walk right out the door and be at the entrance. The rooms are large and comfortable and nice view of the hills and the Hollywood sign. Plenty of restaurant options outside the hotel and inside. WP24 is located on the 24th floor and has great food and awesome downtown views. The valet is quick but call down first to have your car pulled around as the hotel has 800 rooms and depending on when your leaving there could be a wait.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrandonTCU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hagerstown, Maryland
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 25, 2014

I will start off by saying that I am a Premier Platinum Elite member with Marriott. When I arrived, the first thing I was told was that they had upgraded me to a Junior Suite. What a great room. It overlooked LA Live. They have my favorite coffee (Illy) throughout the hotel. Bed was great. Bathroom was incredible and huge. They have a real shower and great water pressure. The staff was fantastic. I can't wait for my next trip to LA. I will definitely say here again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Los Angeles L.A. LIVE

Property: JW Marriott Los Angeles L.A. LIVE
Address: 900 West Olympic Boulevard, Los Angeles, CA 90015-1338
Phone Number:
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 351 Hotels in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Los Angeles L.A. LIVE 4.5*
Number of rooms: 877
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