My wife and I spent two nights in a premier suite during her company conference. The room had a southerly facing view that offered fantastic views across Santa Monica on the north to the Palos Verdes Peninsula and down to Long Beach on the south. It was breath taking and I could not stop looking out at it.
When you step up to the check in area, a staff member greets you with a smile and on your side of the counter and welcomes you to the check in process. Attentive bellman show you to your room and hang up jackets and offer to get ice. It is first rate service. And it is uncanny how every staff member seems to know you last name. Even the valet knows and addresses you by your last name. It's a nice touch that was a pleasant surprise.
The room is rather basic however. The furniture is not particularly comfortable. The bed was a standard mattress not the pillow top we desire for comfort. Our room was tomb like however and so I really never heard a peep from above, below or next door. The bathroom was average with a shower / no tub. Be warned that hotel valet parking is $40 per night.
The hotel sits in an area known as LA Live which is not really much more then a bunch of buildings (Nokia Theater, Staples Center and LA Convention Center), parking lots, many good restaurants and hotels. There is no retail in sight and nothing of particular interest other then some statues celebrating great LA sports figures like Magic and Jerry not to mention Chick Hearn. The Original Pantry is a short walk away. Patrons line the street to get a great breakfast there. The LA garment district and jewelry center are longer walks away from the hotel. For first time LA visitors Hollywood is a freeway ride away and much worth the trip from this hotel.
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