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“Great Hotel.” 5 of 5 stars
Review of JW Marriott Los Angeles L.A. LIVE

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JW Marriott Los Angeles L.A. LIVE
Ranked #19 of 347 Hotels in Los Angeles
Certificate of Excellence
GreenLeadersSilver level
Rio de Janeiro
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel.”
5 of 5 stars Reviewed September 20, 2013

Had a great time at this hotel. Rooms are just amazing and spacious. Expect a great bathroom, no tub ( thanks God ) and plenty of space.
Nice pool and GYM. Breakfast is good, nothing extraordinary, but good.

Would go back.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LeoRiodeJaneiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,860 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Guelph, Canada
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 19, 2013

We were there on business and happened to relax as well. Fully enjoyed the pool and gym. The area was a buzz with celeb's as the emmy's was on across at L.A Live...Room was O.K. Not much else to see in this area

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank itsworththedrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 15, 2013

The location of this hotel is perfect for any time you need to be in the downtown area of LA. Besides being in the heart of LA Live, you can walk to many restaurants and bars. Short cab ride to the airport without the traditional LA traffic one would expect.

Pool is great, although the pool bar tends to close around 5 due to the sun ducking behind the buildings. Would have be nice for it to stay open a little later.

Room Tip: I liked my room over looking the Nokia theater.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tenholder113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2013

I stayed at the JM Marriott LA LIVE over the Labor Day Holiday. My room was what I expected for this hotel. The staff is very professional and treated me very well. I liked Valet Parking because attendants always asked me “can I give you directions” or “do you need any help with anything”. Valet Parking was $40.00/night but I came and left JM Marriott without any additional charges each day of my stay.
The food and drink were very good but the price was high. If you want to save money there are a couple of restaurants near JW Marriott LA LIVE even a Movie Theater is a block away.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Marques E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA, California
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed September 13, 2013

I have stayed at this hotel at least 3 times in the last four years, and have had mostly good experiences. The rooms are large, furniture and decore nice, and still has a new feel to it. Room service is good, with good service AND good food. The pool is excellent (although it could be open later) and the front desk is usually good.

Now, I usually stay over contentions, and this is why I am giving a 4 star over the last few stays. I usually book with the hotel direct, or the convention, but last year I was too late. I booked 4 people in a room with a wholesale company called Travel Bound which I have used before, and yes, mentioned all four passengers on the reservation. However, at check in, was given a room with 1 bed. We had a 2 hour fight to try to get a second bed, but were denied a second bed AND denied a second room. My husband only got a concession of free parking when he got out of the front desk the admission that the expectation of four people in a one bedded room was to have two people sleep on the floor, or EVERYONE sleep in a king. His response was "And this is a Four Star hotel, and that is your expectation?"

We went to a target and bought a blow up mattress, but I was still not happy. We got two cars comped for parking, totaling to over $70 per night in compensation, but had to have a fight about it at check out.

All in all, I would recommend that if its over a convention, book ONLY with the hotel directly!

Room Tip: Don't book with a wholesaler over a convention.
See more room tips
  • Stayed July 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank gmjpeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWHotelManager, Manager at JW Marriott Los Angeles L.A. LIVE, responded to this review, October 1, 2013
Thank you for taking time to share your experience at our hotel. We are happy to know you enjoyed the amenities of the property over multiple visits, and found it to have a number of positives. We are truly sorry to hear the service you recently received was substandard. Service is a core focus of the Marriott brand, and is certainly something we strive to provide in a manner that exceeds expectations. We are constantly working with staff on their service levels, and we look forward to welcoming you back and demonstrating a much better customer service experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 11, 2013

We stayed in LA for only 2 days. The location of Marriott was excellent as it got us close to all the points of interests like Walk of Fame, Brentwood, Beverly hills sans all the touristy crowd. The touristy crowd at Marriott is rather quiet and posh if I may say.
We were very close to yard house, vicer's trade and the original pantry cafe which stand to be LA's leading food/drink outlets.
The valet service was excellent and we could park our car at $40 a night without any worry.
The rooms were as good as Marriott quality and we had no complaints what so ever.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Hetal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 9, 2013

Booked for 4 nights for a conference. Service is nice, staff are very helpful, and the location is great as it's so close to LA convention center and other meeting facilities. Easy access to some decent restaurants and bars, not to mention Lakers' home court.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RZlovesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Los Angeles L.A. LIVE

Property: JW Marriott Los Angeles L.A. LIVE
Address: 900 West Olympic Boulevard, Los Angeles, CA 90015-1338
Location: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 347 Hotels in Los Angeles
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — JW Marriott Los Angeles L.A. LIVE 4*
Number of rooms: 877
Reservation Options:
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