We stayed in this property recently during our family holiday on the US west coast. We landed in Los Angeles, and drove to our first stop - the Hollywood B&B. Very good location, close to the Hollywood attractions. However, as soon as you enter the house a strange and strong musty smell hits you. We discovered later that the smell was (most likely) from rotten wood created by sanitary water leakage from the bathroom of the Premier Room on the higher floor. When we mentioned this to the landlady Nina, she went into an angry denial mode, and actually wanted us to move out of the house. I have never experienced such unhospitable behavior from a B&B owner, having stayed in dozens of B&B's across the world. No apology from our hosts, no offer to make up, just a strong denial and a strangely rude, almost hostile attitude on our very first night of staying in this B&B. In fact, both me and my wife tried to be as adjusting and nice to Nina, trying to make up for our comments on the smell in case it had hurt her, though we didn't see why we cannot be entitled to give honest feedback as paying guests. The rooms are otherwise good, and the breakfast is nice, but we were made to feel like unwelcome guests, just because we had commented on what we felt strongly about. In fact the smell downstairs was so strong, all 4 of us in the family spent the 2 nights in the upstairs Premier Room, despite having booked and paid for 2 rooms (the other one downstairs) for 2 nights. (Of course, no offer of refund!). We actually had booked for 4 nights (2 nights plus 2 nights, with a break in the middle to go to Grand Canyon), but Nina was very clear that she did not want us back ! So we made frantic calls to hotels in a busy summer season, and luckily got a deluxe room in a 5-star hotel in Century City at a rate CHEAPER than Hollywood B&B. So we left for Grand Canyon, and returned in 2 days to stay at the hotel. In hindsight, this was a very good decision! ! If we are paying top dollars for a B&B, the least we expect is an odorless environment and warm hospitable hosts who are willing to accept guest feedback with humility.
- Official Description (provided by the hotel):
- You are invited to enjoy Hollywood by staying at our whimsical 1912 Bed & Breakfast located right on Hollywood Boulevard and within walking distance of the Sunset Strip and the Hollywood Walk of Fame; Grauman's Chinese Theater; Hollywood&Highland Dolby Theatre, site of the Academy Awards; Disney's El Capital Theater; the Jimmy Kimmel Show and Madame Tussaud's Wax Museum along with many other exciting attractions. The proprietors, Nina (who speaks German, French and Spanish) and William are very well acquainted with Hollywood and Southern California and are happy to share information. ... more less
- Also Known As:
- Hollywood Bed And Breakfast
- Hollywood Hotel Los Angeles