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Courtyard Palo Alto Los Altos
Ranked #3 of 3 Hotels in Los Altos
Certificate of Excellence
Mount Pleasant, SC
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Good Stay”
Reviewed December 26, 2005

This was my 2nd stay at this hotel in the past few months. It was nice. The bedding is new and the hotel was quite. The rooms were clean and nice. Not much bad to say about this hotel. Also, the parking is FREE!

  • Stayed December 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jonesytv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
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    119
    36
    9
    7
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69
28
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122
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
A TripAdvisor Member
Reviewed November 7, 2005

We arrived at 2:20 pm and were told our room would not be ready for 20 minutes. Staff was pleasant. Underground parking is nice. Bathroom was not clean upon check-in. Judging by a nearly empty parking garage the hotel was not very full. However, a noisy guest was given the room next to ours. You can hear everything that happens in the hallway and the plumbing made a knocking noise during the night. The workout room was adequate. Overall a very average Courtyard nothing special here. There are nicer hotels close-by in Palo Alto.

Stayed November 2005
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed May 23, 2005

I stayed at Courtyard Palo Alto on the 5th -7th of May, the room assigned to me was alright, but it was a room looking to a wall. I didn't really mind because I was most of the day away from the hotel. When my husband and I booked again in the same hotel a week later, we were given a room on the third floor#343, the room was terribly noisy, it was as if our room were just beside a big machine or generator of that kind, I could feel the vibration of the noise. At first, we thought it was our air-conditioning unit in our room, so we turned it off, but the noise was still present, we couldn't sleep the whole night, the next day, I made a complaint, and the receptionist was nice enough to upgrade us to an executive room on the second floor. Next time if you check in that hotel avoid the room 343. I believe that that particular room should be closed to its customer. Courtyard Hotel in Palo Alto is supposed to be a hotel for business people, a room with that kind of noise is absolutely not recommendable for businessmen who need a good night sleep after a hard day work! The hotel itself is clean and nicely decorated, the personnel are friendly. The facilities are okay.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Maximilliane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 16, 2004

I stayed at the Courtyard Marriott in Los Altos for three nights. While the service provided by the front desk attendants is excellent, there are too many other things that take away from an enjoyable experience here.

The hallways and rooms are made out in bright red and green. This doesn't make for a very relaxing atmosphere. The bed was one of the most uncomfortable I have ever slept in.

The conduct of the maids was the worst. As I waited for the elevator to get to the basement garage, the elevator door opened, and what do I find but the housekeeping service in the cramped elevator with their dirty laundry cart! Naturally I waited for the elevator to return to my floor before stepping in.

My advice if your plans take you to Los Altos: stay at one of the better hotels in nearby Palo Alto.

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 28, 2003

Stayed one night here at the Courtyard Marriott in Palo Alto. Hotel is fairly new, built in 2002. The lobby is beautiful and the gym is rather large for a Courtyard. The rooms were your standard Courtyard quality, very clean and new. The pool area also has some heated whirlpools which are open until 11 p.m.The hotel is about 3 miles from the Stanford Univ. campus and also on a major road so there are a lot of restaurants along the way. You may want a room that is not on the street side of the hotel.Overall, the staff was ok. Some people were helpful and others were slow and took forever to check us in. I would recommend this Marriott for it's location, cleanliness, and new feel.

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Palo Alto Los Altos

Property: Courtyard Palo Alto Los Altos
Address: 4320 El Camino Real, Los Altos, CA 94022-1001
Phone Number:
Location: United States > California > Los Altos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Los Altos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Palo Alto Los Altos 3*
Number of rooms: 190
Official Description (provided by the hotel):
Situated among landscaped gardens, this hotel features an outdoor pool, Jacuzzi and a gym all within 3 miles from Stanford University Campus. All rooms have work desks and free Wi-Fi. The Courtyard Palo Alto’s units are all air-conditioned and fitted with a coffeemaker. Inquire about our newly updates suites today. Each room has a sofa bed and a 43” flat-screen TV with digital channels and an iPod docking station. The hotel’s lobby offers computers and printers available for guests’ use. It also offers free coffee and newspapers. Conference and meeting space is also available with an option to have any event catered to your preference. At The Bistro, our full service restaurant, guests can order a classic breakfast in the morning, or casual American cuisine for lunch or dinner. You may also enjoy a refreshing glass of wine or cocktail at our bar and lounge after a long day of work. Courtyard Palo Alto Los Altos is 3 miles from Stanford University and 12 miles from San Jose Airport. Free on-site public parking is available. This property also has one of the top-rated locations in Palo Alto! Here at the Courtyard Palo Alto Los Altos guest satisfaction is our number one priority. Please let us know if we may be of any assistance, and we hope to see you very soon! ... more   less 
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Also Known As:
Courtyard By Marriott Palo Alto Los Altos Hotel Los Altos
Courtyard Los Altos
Los Altos Courtyard
Los Altos Marriott

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