My husband and I ordered from them, and one of the dishes we ordered was wrong. It was a coconut chicken soup, not the kung pao chicken. We called back to correct the mistake, and I was told they'd have to speak to the driver, who then called me back 30 minutes later, yelled at me, and hung up on me.
Now, obviously there was a communication barrier. He must not have understood me when I ordered. (I was looking at the online menu, which doesn't have numbers listed, so we had rely on, you know, English.) But regardless, this is terrible customer service. I called right away to tell them of their mistake, was very reasonable about it, and did not deserve to be treated that way. I never did get any dinner that night.
The soup itself, which my husband ended up eating, was very average. His pepper steak was runny and not particularly good. I would avoid. The best Thai in Long Beach is May's, but they don't deliver. It's worth the drive to pick it up.
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