I booked this hotel through an opaque discount booking site. I was pleased that it offered free parking, and a shuttle to nearby Long Beach attractions.
When I checked in, the hotel was undergoing a severe remodel. The lobby was tiny, and the front desk systems were set up on small tables with tablecloths. But, the staff was relatively friendly, and I was able to check in.
Then, I found out, no more free parking. The hotel now wants $10/night. I had to print a copy of my reservation from the booking site to get them to waive the charge. They did allow me to do this in their business center. (The booking site has been notified of this.)
I requested a remodeled room, which I got, but upon stepping into the bathroom, noted no shower curtain. I called to the front desk to inquire whether the shower curtain was an additional charge. They said no, and sent someone to install one for me.
The next morning, I sampled their $10 (additional) buffet breakfast. It was tolerable, but not an excellent value, and tucked around and hidden in the basement down a back stairwell. Perhaps this is just during the remodel.
Then I headed to use the shuttle, and was quickly taken to my destination.
When I attempted to return to the hotel, I was told 5 different times over the phone that the shuttle would pick me up in "5 minutes or less", but I waited over 2 hours for the shuttle to actually arrive, after multiple phone calls.
That Saturday night, loud groups of younger partiers seemed to be noisy in the hallways and slamming their room doors until 3 and 4 in the morning. A security guard was seen patrolling, but not doing anything to quiet the partiers.
While staff seemed relatively friendly, this was not a great overall experience.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Downtown Long Beach Hotel, Located just minutes from the Long Beach Convention Center, Carnival Cruise Terminal, The Aquarium of the Pacific, The Historic Queen Mary and much more. We offer complimentary shuttle services within 3 mile radius, free high speed wireless internet access, 24 hour fitness center, and a heated pool/jacuzzi. Your Constant Caring Friends at the Holiday Inn Downtown Long Beach Hotel are dedicated to providing you with extraordinary service assuring safety and satisfaction. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, IHG, HotelsforEveryone, Priceline and Hotels.com so you can book your Holiday Inn Long Beach (Dwtn Area) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Long Beach (Dwtn Area) Hotel Long Beach
- Long Beach Holiday Inn