Wow; what to say; why did we leave in an hour? First, the hotel is going through a major renovation (which was not mentioned on the web page) and they still charge $239.00 per night. Reception is in a hallway and you have to zigzag around the parking lot to get there. Once you check in its around more construction to get to the elevators. Honestly, I could have lived with this and the ridiculous price, since we checked in at 8PM and were going to leave at 7:00AM. For us it was location, location, location. At least the fitness center was new.
Now, why the Oy Vey? The carpet in the room was stained in multiple places and torn. I went to sit in the desk chair and felt like I was going to fall through, and only a few of the buttons on the TV remote worked. There was clearly no quality control for housekeeping. Honestly, I didn't want to try the bed after I saw the sorry condition of the room. The bathroom was dated as well.
When I called downstairs to complain, the woman at the front desk said they could not discount, but if we wanted, we could checkout without a penalty. For the record, she was very pleasant and professional. She apologized and made the checkout process very simple.
Coincidently, we checked into the Renaissance Hotel (a Marriot property) and it was fine. We then stayed at the Marriott in San Diego and it was great.
- Official Description (provided by the hotel):
- The Long Beach Marriott Hotel is located in a very central location that provides easy access to both Orange and Los Angeles County. The hotel is located adjacent to Long Beach Airport with easy freeway accessibility to major attractions and corporate parks in the area. Our beautifully landscaped hotel creates a resort-like atmosphere with lovely indoor and outdoor spaces to relax or conduct business. The Hotel offers over 10,000 sq. ft of meeting/banquet space to accommodate any type of event. Mr. R's Grille, Garden Terrace Cafe & Patio, Corrigan's Sports Bar, Starbucks Coffee & Lounge are also available to guests. Long Beach Convention Center, Carnival Cruise Line Terminal, the Queen Mary, California State University Long Beach, the Pyramid, Glacial Gardens Ice Arena, Home Depot Stadium and Disneyland/California Adventure are just minutes away. ... more less
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- Also Known As:
- Marriott Long Beach Hotel Long Beach