Stayed on the queen mary for two nights, expecting "rough" conditions and a fun time and experienced just that. At first, the experience was no fun at all. Checking in was a nightmare. The desk clerk "carefully" selected a room (which involved 10 min of him searching the computer screen for a place - I wish this was an exaggeration) and placed us a level up and a long way down the hall. That's fine, except we weren't given the right keys. We went back down to the office, got the right keys, opened the door and found the room filthy and unmade. By now, we were tired, frustrated, and upset. This time we went to a different clerk who graciously upgraded us and placed us a few rooms from the main desk (yet was not very apologetic...I guess this happens often). After that, we avoided the front desk at all costs. However, the toilet was not operating for a period of time (due to a pipe breaking) and the next morning we were given a notice to check out when we had reserved two nights! All the problems we encountered were nicely solved...yet we wish that we had encountered fewer obstacles to enjoying ourselves.
We had an outside stateroom facing the harbor. Inside the room, the furnishings were old, original, and fun to explore. Only a few items were added (tv, fridge, toilet seat, shelf). The windows were portholes that opened up to a great view of the city and pelicans that swoop by. Windows make a big difference to enjoying the room! The one downside was the tub. It had been converted into a shower that had a showerhead good for people under 4ft. tall. The walls were as thin as others have described. We awoke in the middle of the night several times to our neighbors going in and out of their room and shuffling through their closet. The hotel staff was nice, yet seemed grumpy...perhaps underpaid and/or overwhelmed by people asking tons of questions on a daily basis. The hotel overloads you with information on how to spend more money (in their restaurants, etc) rather than information on the logistics of your stay onboard. They do broadcast a short (~15 min) documentary about the history of the ship on tv. The film was good, yet made me sad. Here is a ship with an interesting past, purchased by the city of Long Beach for the sole purpose of making money rather than making money AND providing a valued service to the public. It seems like the hotel/museum has unused potential.
I am a traveler who normally stays in "lower-tier" hotels and enjoys "roughing it". I would not stay here again and I would recommend that other people stay here for one night, only for the experience. Additional costs include parking ($10/day).
- Official Description (provided by the hotel):
- The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. Don't miss your chance to visit an iconic landmark! ... more less
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- Also Known As:
- Queen Mary Los Angeles
- Queen Mary California
- Queen Mary Long Beach