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“A trip back in time.” 3 of 5 stars
Review of The Queen Mary

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The Queen Mary
Ranked #7 of 57 Hotels in Long Beach
Certificate of Excellence
Tullamore, Ireland
1 review
“A trip back in time.”
3 of 5 stars Reviewed September 10, 2013

The Queen Mary is an old cruise liner and has been restored in keeping with the time period. This is not a modern hotel but is in keeping with the original features. You will have to pay to park at the ship. The rooms are comfortable and clean but the features in the bathroom are basic. The air con is centrally controlled in Deluxe rooms so you will find that if it is too loud, cold or warm you will not be able to control it from the room. The walls in the rooms are extremely thin so you will be able to hear the guests next door, as they will you, so be warned in advance!!!You will be charged for wi-fi, bottled water and to do a self guided tour of the ship. This charge is per day. The ship is a really lovely step back in time.

Room Tip: The sound proofing between the rooms is very poor. Generally on a cruise liner the engine hum makes...
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 16, 2013
David L -

We are so thrilled you loved your stay aboard our beautiful ship. We cannot wait to host you again soon!

And as a tip for those light sleepers - we do offer complimentary ear plugs at the front desk!

We do hope to see you again really soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,124 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,679)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 10, 2013

Ok I love this place, I travel to L.A. frequently for business and almost every time without fail I stay on her Majesty the Queen Mary. I love the history and the boat. It's ocean front and the trolley will take you to restaurants nearby for free. The QM also has a decent restaurant or two. I would say it's a decent 3 star. The rooms are a bit dated but they are suppose to be. The view and the location makes it worth the price even if the rooms are a bit dated and small. My only quandary is the wireless internet is always slow... Other than that I love this place alot.

Room Tip: ocean view for sure
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ryannkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 16, 2013
ryannkc -

It's one of our favorite places too. We are so thrilled you loved your stay aboard the ship and we cannot wait to host you again.

Thanks for the feedback and see ya soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, CT
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

We booked this on a whim as we needed a last-minute place to stay in Long Beach. The details in the hallways and in the cabins are absolutely beautiful, and immediately transports you to an era long ago... We loved the fact that we could walk all over the ship and explore the details of the ship.
The staff was very friendly and helpful. Our room was comfortable and clean, and we loved our porthole!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mgf22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 9, 2013
mgf22 -

Thank you so much for the feedback and we are so glad you enjoyed your stay aboard our ship. Booking on a whim is such a great way to stay here at the QM - even for those locally in Long Beach and the LA area - take a romantic evening with the significant other and book a night aboard our beautiful ship and be transported back in time to a wonderful era.

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 of 5 stars Reviewed September 8, 2013

Staying on the ship was great. There was so much to do and see. The rooms were nice and comfortable. Bed was a little hard, but overall was good. Loved the old style of the rooms and service was good. Would definitely stay there again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Angie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 9, 2013
Angie M -

Thank you for your feedback and we are so thrilled you loved your stay aboard our beautiful ship. We cannot wait to play host to you again soon!
-The Queen Mary Commodore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fishers, Indiana
Level Contributor
167 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 7, 2013

The Queen Mary is a step back in time. From the wood paneled hallways and rooms to the art deco bar, it is a glorious experience. My kids and I stayed for 3 nights. The bed was fluffy and comfortable; the room actually had a side room that my teen grabbed up - enough room for a twin bed and plenty of shoes and clothes. Some of the elements of the original room are still in place for ambiance- an old electric fan, the heating and cooling system, etc. Our room had two port holes which were cool, too.
check in was easy, and I appreciated the free long distance calls and wi fi.
Nothing negative about the stay at all.

Room Tip: Ask for upgrades and how many beds
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank happymallqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 9, 2013
happymallqueen -

From one Queen to another....thank you so much for the feedback and for the five stars. Glad you loved your stay and we cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OCEANSIDE CA.
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 5, 2013

My husband and I had a great mini vacation on the Queen Mary. Service was great, the food was great, the tour we took was very informative. We totally enjoyed ourselves. We can not wait to go back. We had a Harbor view from our room that was breath taking.

Room Tip: Room facing the Harbor have a fantastic view
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JBPIRANHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 9, 2013
JBPIRANHA -

Thank you so much for the feedback and we are so glad you hopped in the DeLorean and traveled back in time aboard our beautiful ship. (Obviously a Back to the Future reference - great movie and we are stoked about Michael J. Fox's return to television this fall!

We cannot wait to host you again soon!
-The Queen Mary Commodore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

I loved the Queen Mary Hotel. We had to change rooms due to some minor details but overall it was great. We had a deluxe room with the bay view. The room was comfortable, filled with antique furniture and books. I love the wood paneling around the ship and the historic, elegant hallways. There are wonderful places to see on the ship. You must see the engine room and the Princess Diana exhibition. There was an Art Deco weekend going on during our stay and I enjoyed the costumes and talking to people attending the event. I had a wonderful time visiting Queen Mary.

Room Tip: Rooms with bay views are great.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Traveller2013AT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1938, Guest Relations Manager at The Queen Mary, responded to this review, September 9, 2013
Traveller2013AT -

Thanks for the feedback and LUCKY YOU! Great timing staying aboard the ship while we were hosting our annual Art Deco Festival. We had many guests dressed up in garb from that era - it definitely added to the ambiance of this ship!

And the Princess Diana exhibit is fantastic...can't wait for that Naomi Watts flick to come out in November...going to be EPIC!

We cannot wait to host you again soon!
-The Queen Mary Commodore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Queen Mary

Property: The Queen Mary
Address: 1126 Queens Hwy, Long Beach, CA 90802-6331
Phone Number:
Location: United States > California > Long Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Long Beach
#8 Family Hotel in Long Beach
#13 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Queen Mary 3*
Number of rooms: 365
Official Description (provided by the hotel):
The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. ... more   less 
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Also Known As:
Queen Mary Los Angeles
Queen Mary California
Queen Mary Long Beach

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