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“Once you get there, a very nice stay!”
Review of The Queen Mary

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The Queen Mary
Ranked #9 of 57 Hotels in Long Beach
Moreno Valley, California, United States
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Once you get there, a very nice stay!”
Reviewed March 26, 2013

My wife planned a surprise birthday trip to stay on the Queen Mary, so off we went. Only problem was even with GPS, maps, a sextant, and compass, it is very difficult navigating to the QM in the port area; we wound up in the actual port, watching a shipload of Toyotas get unloaded. But once you get to the ship, it is immediately impressive. Remember, this is a 75 year old ship that has crossed the North Atlantic numerous times, both as a luxury cruise ship and a troop carrier in World War II. It was surprising well maintained; everywhere in the public areas, there was staff cleaning the floors and fixtures. The rooms were well maintained. Though many of the fixtures were original and thus were just for show, the rooms do have flat screens TVs and central air. The bed was very comfortable and just like an actual moving cruise ship (no Carnival cruise line jokes please) there was plenty of closet space. No complaints about the room, though we did have one strange experience. The QM is rumored to be haunted. Indeed, there have been many paranormal investigations on the ship. At 1:30 in the morning, we were awakened by the sounds of someone banging on the door and shaking the door knob. However, when I went to the door, there was no one there! Later, a couple of hours later, it happened again, and again, there was no one at the door. We mentioned this to the front desk, and then went on one of the many ship tours. We later found out on one of the tours that the number one ghost complaint by guests was...banging on the door and shaking the door knob at night! But anyway...
As far as hotel activities go, as we were there midweek it was rather quiet. They do have nice restaurants; we had dinner at the seafood restaurant which was very good and as an added twist, they had a cocktail list of drinks that were popular in the 1950s! Where else can you get a Moscow Mule? There is also a cocktail lounge in the bow, restored to the original art deco style. As far as recreation, there is a full service spa, but unfortunately the luxurious swimming pool is not in use; twelve feet deep and designed for diving, it does not meet state regulations. But for exercise a person can always hike down the mall to the many unique giftshops or take one of the many ship tours. Especially interesting are the ghost tours and also a claustrophobic tour of a Soviet-era submarine which is moored next to the QM. and to get a really creepy feeling, visit the engine rooms; mostly dark and under water-level, it is rather scary.
So overall, staying on the Queen Mary is an enjoyable experience. however, if you are afraid of ghosts...

Room Tip: Be sure to mention that you are a guest at the hotel when booking a tour. You will get a half-off or...
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  • Stayed March 2013, traveled as a couple
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1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 26, 2013

Looking to see what it might be like to spend a night on a ship 75 years ago? Then spend your night on the Queen Mary. The eloquence of the 1930's still shows throughout the ship; in the woodwork, artwork, lighting and etched glasswork. The stay includes a free tour of the ship, including a view of the engine room and underwater propeller. The rooms are clean but range in size so check with the desk to make sure you get the size you want. Our party of 6 each had a different sized room and highly recommend one with a window view. The old ship is beginning to lose some of her shine and gloss, but the magic of the time is still their to enjoy. The tile work and handles of the bathrooms are a wonderful deco style. And again, while a bit worn, it's fun to put on your gloss over glasses and enjoy the past. Beds and pillows are comfortable.

Room Tip: Get a room with a window. Inside rooms are small and arranged in such a way that you feel cramped.
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  • Stayed March 2013, traveled with friends
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1 Thank Cpaw19ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim,CA
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 25, 2013

We really enjoyed our stay on the Queen Mary. We went to the Princess Diana exhibit which was good, and stayed one night. The room was better than expected, the porthole window opens, so that was cool. The bed was comfortable, and the room was small but totally adequate. The bathroom could use a bit of work. The Promenade Cafe was very good, I loved the food and the view. The only real complaint is the parking fee - it was $18/night. They didn't tell me about it at check in, it just seems very expensive when you are already paying to stay at the hotel. There is no other option for parking so I guess they can charge whatever price they want to. One more thing, the walls are very thin and rooms in close quarters, so you can hear everything including other door opening/closing, TV, etc.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank blewpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 4 Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 24, 2013

End of route 66 trip. Stayed one night,
Queen Mary epitomises the era of pre-jet travel. Wonderful experience and true sense of history. Stayed in State Room overlooking the harbour. If you love art deco and 20th century history, this is for you with modern features, Ok, don't expect the ultimate and yes the beds may seem lumpy and the bathroom not state of the art as we know it. There is air conditioning, tv and comfortable sitting area. Beautiful walnut lined walls and original fittings. Clean The walls are very thin, so fingers crossed you have quiet neighbours. Otherwise peaceful. No coffee facilities or fridge. wifi is charged as are breakfast and parking. The ship is not over-prettied, but so much remains in it's original condition..Pelicans flying by. Friendly and helpful reception staff. Lots to see and well presented, LAX airport convenient. Long Beach town closeby. There is a gym, but running around the deserted, early morning upper deck beats it hands down, Unmissable stay.

Room Tip: Request harbourside room.
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank abandbarbseniors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 24, 2013

The boat itself is fun but the partying is horrible. I've spent better nights in a Motel 6. It's irresponsible of the hotel to let guests so drunk & wander the halls shouting. Security did respond when I called at 1 a.m. to quiet down the neighbors, but it shouldn't get to that.
Walls are paper thin, so even earplugs don't help. Avoid this place.

  • Stayed March 2013, traveled with family
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1 Thank lauren98604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QM1934, Guest Relations Manager at The Queen Mary, responded to this review, August 27, 2014
lauren98604 -

If the boat is a rocking - don't come knocking. :) In all seriousness -in addition to a hotel, we are an events venue hosting numerous weddings, reunions, balls, proms, concerts etc. All of our servers, event staff, bartenders, waiters, security and front desk are TIPS® (Training for Intervention ProcedureS) trained and we take the consumption of alcohol around her very seriously.

We do hope to have you aboard the ship again soon!
-Queen Mary Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Mateo, California, Usa
1 review
Reviewed March 23, 2013

My wife and I spent a recent weekend on the ship, Deluxe Room with a Harbor View, After you get over the ambience of sleeping on a 1936 Ocean Liner the thrill wears off very quickly. The walls are paper thin, so you hear everything your neighbors are doing, I mean everything! At night the bars onboard become a huge party scene for all the locals, so if you don't weaving around a bunch of drunks to get your room then you'll be OK. The major dissapointment came when they lost all electricity (only on the ship) Saturday afternnon, there was a major panic by staff who had no clue what to do in this situation, they tried to throw us off the ship, but when I told them I wanted to check out early they quickly changed their mind, When we left for a bite I asked the front desk to call us when power was restored, they never did.

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level 5 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 22, 2013

Stayed on the Queen Mary for 5 days/4 nights while attending a conference on board the ship. The boat itself was great - full of interesting sights and history. The hotel, not so...

My reservation was for a deluxe stateroom but, when I got to my room, it was a very small standard stateroom with a full size bed and sparse furnishings (cabinet to hang clothes in with 4 hangers, very small dress, very small night stands, a chair, a TV and an alarm clock with iPhone dock that I never figured out how to set the time on). Bathroom had a sink with no vanity, a small glass shelf above the sink, the toilet and a shower. The showerhead was quite low. I'm not certain how an average height or taller person managed to take a shower without straining themselves. The room was on the hotel lobby level at the end of a long hallway at the bow of the ship. It had two portholes facing the bay. The room had a very noticeable tilt from bow down towards the center of the ship. When in bed, my feet were higher than my head. The only accessible electrical outlet was right next to the front door. There was no desk or furniture nearby so I ended up using the luggage rack to hold my computer while it charged. They charge for internet and bottled water. At the end of the hall which led to my room was a sign describing a ghost sighting. My first afternoon after checking in, my door was rattled several times by families with young kids taking a self-guided ghost tour and wanting to get into the room to see the ghost. As I was sitting on the floor right by the door using my computer while it charged, I was tempted to fling open the door and shout, "BOO!" But I'm a parent who once had young children and didn't want to ruin a kid's vacation.

So, why did I not ask to be moved to the type of room I was supposed to be in? Once I hung the "Save Our Sound" sign (QM speak for "Quiet Please") on my door, my room was very quiet. Many of my fellow conference attendees complained about the walls in their rooms being paper thin and that they could overhear conversations in adjoining rooms. I visited a friend in her deluxe stateroom at 1 a.m. and we both could very clearly hear the TV in the room next door (and it did not sound like they were blasting the volume).

All of the staff was very nice, but they tried to check me out two days in a row prior to my actual checkout date (they did not have a good explanation of why they thought I was leaving either of those days because their system had y actual departure date noted).

The meeting rooms were magnificent with stunning artwork. It would be difficult to hold a large meeting here because the exhibit space is quite a distance (and several decks down) from the meeting rooms.

If you go on the QM, make sure to see the engine room and the propeller box. And take a guided tour to hear the very exciting history of the ship and the people it carried (including soldiers during WWII).

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank TravelingTexans4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen Mary

Property: The Queen Mary
Address: 1126 Queens Hwy, Long Beach, CA 90802-6331
Phone Number:
Location: United States > California > Long Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Long Beach
#8 Family Hotel in Long Beach
#13 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Queen Mary 3*
Number of rooms: 365
Official Description (provided by the hotel):
The historic Queen Mary is home to a 343-room Art Deco Hotel, where guests relive the excitement of cruising in the style of the 1930's without ever leaving port. Now permanently docked, yet still afloat, the Queen Mary is a must-see attraction which offers a variety of historical, paranormal and educational tours, unique shops, meeting & banquet facilities, three award-winning ocean view restaurants, unique hotel rooms and much more. Don't miss your chance to visit an iconic landmark! ... more   less 
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Also Known As:
Queen Mary Los Angeles
Queen Mary California
Queen Mary Long Beach

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