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“Pleasure on the Ocean”
Review of Hilton Long Beach

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Hilton Long Beach
Ranked #6 of 58 Hotels in Long Beach
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 1, 2013

This hotel property as well as the personnel, truly, truly know what customer service is all about.This is my second visit in two weeks, and this is due to the fist visit was simply a wonderful experience.
The check-in through the check-out process was smooth and seamless. This is the first hotel visit where every person I encountered was professional, courteous and attentive, a attribute which was consistent from the attendant at the desk through the attendant for the rooms. Everyone should treat themselves to a little slice of pleasure on the ocean, and one sure way to make it happen, visit this hotel.
The buffet, OMG, Oh My Gosh, that should pretty much sum it up!!!!

Room Tip: West side on the Hotel was great.
  • Stayed: June 2013, traveled on business
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Thank Gino S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (1,273)
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876 - 882 of 1,273 reviews

Reviewed June 29, 2013

This is a very nice place to stay, the staff is friendly and the location is near shopping and entertainment. The Long Beach harbor is just a few blocks away and there are plenty of bars/restaurants in the harbor area. This might be a bit pricey but I used Priceline and got a great deal.

  • Stayed: June 2013, traveled on business
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Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013 via mobile

In the city for a Wedding. Several other guest commented on poor housekeeping evidence also. More than 100 rooms rented for several nights. Sorry about what that will do to your Hotels rep. Oh! We are also hoteliers..

  • Stayed: June 2013
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Thank Mart-123p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Beautiful property, great location, very pleasant and helpful staff. Would be happy to stay here again. Only 7 miles from the airport and within walking distance to many attractions. The lobby and lounge area are beautiful.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Carolyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

Long Beach, CA Hilton - clean, friendly, and overall great stay We will stay here again and again ---quite surprised at all the ameneties - and we were upgraded to our surprise = great beds and lovely setting ---

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kathy32846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Has a high turnover of staff that is not familiar with hotel accomodations or surrounding area. Refused to credit Hilton Honors points for out of pocket incidental expenses (meal at the bar). Manager was abrasive and made not attempt to remedy their mistake. Probably explains inexperienced and uninterested staff.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonLBGM, General Manager at Hilton Long Beach, responded to this reviewResponded June 18, 2013

We appreciate your review of your recent experience at our hotel. We're very sorry that you had a disappointing experience during your time with us and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. I'm glad you have been in contact with our Director of Front Office in regards to the HHonors points. Thank you once again for your comments and I look forward to welcoming you back soon. Warm Regards.

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Reviewed June 11, 2013

very good hotel set in the business district. opposite this hotel is a free bus service to the site of the Queen Mary worth a visit. within walking distance a pleasant marina and aquarium. the room and facilities first class, as was the food. stayed two nights.

  • Stayed: May 2013, traveled as a couple
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1  Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonLBGM, General Manager at Hilton Long Beach, responded to this reviewResponded June 14, 2013

Hello! Thank you very much for your review. I am glad you enjoyed your stay and that you had a chance to see some of our lovely downtown area! Your comments about our hotel being first class are greatly appreciated and will certainly be shared with the team members during my visits to their areas today. Thank you for staying with us and I look forward to welcoming you back in the near future. Warm Regards.

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Additional Information about Hilton Long Beach

Address: 701 West Ocean Boulevard, Long Beach, CA 90831-3100
Phone Number:
Location: United States > California > Long Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Long Beach
#17 Business Hotel in Long Beach
Price Range: $147 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Long Beach 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
The Hilton Long Beach Hotel and Executive Meeting Center is the perfect location for business or leisure travel, with over 40,000 sq. Ft. Of Executive meeting space and social function rooms. Located on Ocean Ave and just a few blocks from all the activities, restaurants, attractions and the Long Beach Convention Center. Rent one of our Fuji Cruisers for an enjoyable ride along the 22 mi oceanfront bike bath. ... more   less 
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Also Known As:
Hilton Long Beach And Executive Meeting Center
Hilton Long Beach & Executive Meeting Hotel Long Beach
Hilton Hotel Long Beach

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