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Reviewed November 21, 2016

Upon arrival I was greeted and very friendly atmosphere. The view is nice. The location near the Pike is amazing and outlets and stores all walking distance. I would definitely go back in the future. .

Date of stay: November 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Alfredo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
themanagementteam494, Manager at Hyatt Regency Long Beach, responded to this reviewResponded December 4, 2016

Thank you for taking the time to share feedback about your recent stay at the Hyatt Regency Long Beach. We're very happy to hear that you enjoyed your experience at our hotel and exceptional staff during your stay. We look forward to welcoming you back for your next visit to Long Beach!

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Reviewed November 21, 2016

Date of stay: November 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
themanagementteam494, Manager at Hyatt Regency Long Beach, responded to this reviewResponded December 4, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 21, 2016

I enjoyed my stay at the Hyatt Regency in Long Beach. I live on Kauai, a tourist based island where excellent customer service is a must. I was complete taken care of by the staff at the Hyatt! The valet was warm and welcoming, the check in process was fast and the attendant very professional and made great eye contact as she greeted me. I had dinner at a great Japanese restaurant within walking distance and strolled the area that was filled with sights of the harbor lined with nice boats moored at their docks and lots of shops at eateries. Checking out was very quick and efficient and my experience here was 5 star!

Date of stay: November 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank D5743AQstevenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
themanagementteam494, Manager at Hyatt Regency Long Beach, responded to this reviewResponded December 4, 2016

Thank you for taking the time to share feedback about your recent stay at the Hyatt Regency Long Beach. We're very happy to hear that you enjoyed our convenient location, in-hotel offerings, and exceptional staff during your stay. We pride ourselves on providing a superior guest experience, and appreciate you sharing yours with us. We hope to welcome you back for your next visit to Long Beach!

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Reviewed November 21, 2016

Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
themanagementteam494, Manager at Hyatt Regency Long Beach, responded to this reviewResponded December 4, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 19, 2016 via mobile

The room was lovely. The staff was wonderful during the stay. The food during the conference was good.

The $25 per day parking fee was a surprise. The fact that I have spent 30 minutes on the phone and over an hour online trying to get a copy of my bill is unacceptable.

So, if you need work reimbursement hold onto your bill as if it were made of gold.

Again, the hotel was lovely.

Date of stay: November 2016
Thank PersnicketyFlagAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
themanagementteam494, Manager at Hyatt Regency Long Beach, responded to this reviewResponded December 4, 2016

Thank you for taking the time to share feedback about your recent stay at the Hyatt Regency Long Beach. We are disappointed to hear that your departure experience did not meet our normal Hyatt standards of service We value the feedback of our guests, and appreciate you sharing your comments with us so that we may strive to continually improve our guest experience. We hope you will join us again so that we have a chance to make your next stay more satisfying.

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