We used this service for a family of 8(6 adults 2 children) in Sept.2015. They were on time (in fact early for return trip to airport). They supplied the booster seat for a small charge as requested. No problems, would use them again if the need arises.

We had 16 people requiring transportation from LAX to our rental home by Disneyland. We required booster and car seats for small children. they organized everything for us exactly as requested. We had to kill 2 hours until our rental home was ready and they took us to a grocery store and McDonalds. The two van drivers were excellent drivers and engaging in conversation. We used them twice in the same day at the end of our trip (different flights for different family members) and again they had the car seats organized. They were on time, every time. I highly recommend this company.

This was the first time we used this company for a transfer from the San Pedro cruise port to LAX. We pre booked with them on line and communication was great. On the day, we got off the ship earlier than expected and tried to contact the company to let them know. I left a phone message and texted them and got no reply. I waited 30 minutes and rang again and someone answered the phone this time. Our shuttle arrived about 5 minutes later.

The vehicle was clean and the driver courteous.

I was under the impression that the shuttle was a private shuttle, however we had to share our ride with another couple off the ship. No big deal, but I thought "Private and Direct Transportation" was just that. We were still charged the full amount of $60 each.