We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never go there !!!!”

No photo provided
Got a photo?
Add it.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Carlton Motel Long Beach
Ranked #46 of 55 Hotels in Long Beach
Pampa, Texas
1 review
“Never go there !!!!”
Reviewed July 18, 2011

NEVER, NEVER, NEVER go to this motel !!!! I booked 9 night by Expedia and I spent just 1 day. In the first one they moved me to the different motel which was terrible - dirty with bugs. Next day I spent there just one night because at the morning manager KICKED ME OUT from the room saying they have wall paintings. He told me that he was talking with Expedia and they are arranging another motel for me – it wasn’t true and I didn’t have any accommodation. Expedia didn’t help us, and I didn’t have any refunding – they even didn’t say sorry. So if You can choose don’t go there and be careful with Expedia – after 3 days calling they pick up the phone.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BSuchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

49 reviews from our community

Traveler rating
    1
    2
    4
    3
    39
See reviews for
7
16
7
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Buffalo, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 12, 2011

We're staying at this hotel today in june 2011.... we arrived a little early at about 1130... we walked up to the check in booth and were nastily told we were too early and could not check in until 3 pm... even though the lot was completely empty except for 1 car... we have huge bags going on a cruise the following day... it showed on their website check in at 2 pm .... when we returned he checked us in after fighting for it... all I can say is.. the customer service is horrible... I was never greeted... never given a smile... just checked in angrily.. I felt like it was a fight and I was putting him out... I work for an airline and I travel all the time... I have never been treated so coldly at a motel.... the rooms are very small... but pretty clean and pretty quiet.... they give you too little waters... and a small bag of goodies.. which I think is nice.... so basically as long as you don't mind being treated like crap it is a fair price for the money... hope this helps... I honestly would have booked elsewhere

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shelaila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Long Beach hotels

Rosamond
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2011

We had to upgrade for $15 a night after already paying the $130 for 2 nights because the room we had was NOT smoke free! The rooms are discusting, tv reception is poor quality! There were ants in the shower, staines on the sheets and the beds were crazy hard. If we could have got our money back we would not have stayed there. NEVER again and the manager wanted us to gice a 5out of 5 review! No way! Seriously save yourself some money! I wish that the other reviews would have said that being that I had made reservations based on tthem. Also there was a crack in the room #103 from one section of the room to the other. The rooms look nothing like the pictures! This is definately pest in!

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cajenkins1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CARLTONMOTELLB, General Manager at Carlton Motel Long Beach, responded to this review, February 22, 2011
The $15.00 fee was paid since the guest came to the window and wanted the deluxe room after they had booked the standerd room. The guest stayed with the hotel for two nights, when the GM went to talk to the guest the 2nd night to ask if everything was ok the guest responded "Yes its all fine". We at the hotel think if theres a problem with the room please bring it to the staff so we can fix it or change the room to a new room. We wounldnt have know this unless the guest tell us at the hotel and we will make every effort to fix the problem.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
Reviewed June 10, 2010

There were no problems or issues with our stay. The place was nice and clean. It was a good place for the money we paid.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azrael_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Carlton Motel Long Beach, responded to this review, November 18, 2010
The Carlton Motel appreciates your feedback regarding your recent stay. The Carlton Motel has recently upgraded the guestrooms and we are always glad to hear our guests' comments. We hope to see you again on your next visit to the Long Beach area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2010

Far better than we expected from other reviews. Rooms are small but clean and well appointed for a budget motel, with fridge and microwave. Staff were friendly. We would happily stay here again.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CLBCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Carlton Motel Long Beach, responded to this review, November 18, 2010
Thank you for taking the time to review our hotel and we greatly appreciate your kind words. The newly remodeled guestrooms have been warmly received by our guests and our staff takes great pride in the quality of our motel. I will be sure to pass on your review to our staff as they will certainly be pleased.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 6, 2008

If you read a good review, it must have been written by the owners. The room was not even close to being clean...found a hair and sand in the bed when we pulled back the sheets. there was a 1/4 inch of toilet paper left on the roll, I asked the manager for a roll, he told me that I have enough, but I insisted and he did give me a roll. I also told him that there was only one wash cloth.....at which time he explained that even if there was four people, you get only one wash cloth. ( I don't know how you could ever get 4 people in those tiny rooms) No micro wave, and no breakfast that I ever saw.

  • Liked — I really didn't like it at all
  • Disliked — The atitude of the manager...one wash cloth and couldn't get a second
  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pastorgem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CARLTONMOTELLB, Owner at Carlton Motel Long Beach, responded to this review, November 16, 2010
The hotel has gone thru new ownership and management as of Jan 2010. As you can see the most recent reviews have been much better than anything from 2008. We have all staff and have redone all the rooms from top to bottom!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
Reviewed April 24, 2008

The rooms are teeny tiny, the beds rock hard. The much-vaunted plasma TV in my room didn't work, and there was no continental breakfast.

Worst of all, I was double-billed for my stay, and management refused to accept responsibility or make it right before I left.

Stayed April 2008
Helpful?
Thank NewYorkKatLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Carlton Motel Long Beach, responded to this review, November 18, 2010
Thank you for taking the time to review our hotel.The Carlton Motel has recently upgraded the guestrooms which feature a clean modern decor with several new amenities including Free high speed internet. The friendly staff would like to welcome you back during your next visit to Long Beach and we can assure you that the issues mentioned have been completely resolved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Long Beach hotels
3.1 mi away
Extended Stay America - Los Angeles - Long Beach Airport
3.2 mi away
Residence Inn Long Beach
Residence Inn Long Beach
#20 of 55 in Long Beach
3.5 of 5 bubbles 205 reviews
3.3 mi away
Holiday Inn Long Beach Airport Hotel
Show Prices
Show Prices
Show Prices
3.0 mi away
Motel 6 Long Beach - International City
2.9 mi away
Tower Motel Long Beach
Tower Motel Long Beach
#36 of 55 in Long Beach
3.0 of 5 bubbles 56 reviews
5.5 mi away
Motel 6 Los Angeles - Long Beach
Show Prices
Show Prices
Show Prices

Been to Carlton Motel Long Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carlton Motel Long Beach

Property: Carlton Motel Long Beach
Address: 4034 Long Beach Blvd, Long Beach, CA 90807-2617
Location: United States > California > Long Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #46 of 55 Hotels in Long Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Carlton Motel Long Beach 2*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, Cancelon, TripOnline SA and HotelsClick so you can book your Carlton Motel Long Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Motel Long Beach Hotel Long Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing