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“poor service”
Review of Yard House

Yard House
Ranked #7 of 1,119 Restaurants in Long Beach
Certificate of Excellence
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Special occasions, Large groups
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations
Description: Yard House is an upscale-casual eatery known for great food, classic rock music and 200 tap handles of domestic, imported and craft beer. Whether you’re in the mood for a grilled burger and a pint of your favorite beer, or seared ahi and a chilled martini, Yard House has something for everyone. Yard House is the perfect place to unwind and take a break - meet old friends for happy hour, or make new ones, celebrate a special occasion, or gather your family for dinner.
Huntington Beach, California
Level 2 Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“poor service”
Reviewed December 4, 2012

great food, but service wasnt wonderful. I work in a restaurant and know what good service and poor service means. Servers were lacking in some basic social skills

Visited October 2012
Helpful?
Thank Lisa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yard_House, Guest Relations Manager at Yard House, responded to this review, December 6, 2012
Hi Lisa M - Please rest assured this is not indicative of our typical service. We are so sorry we failed to meet both our standards and your expectations. Would you please contact us at guestservices@yardhouse.com so that we may hopefully turn things around? Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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872 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
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  • Turkish first
  • Any
English first
San Antonio, Texas
Level 6 Contributor
127 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Orange chicken was good , but not enough veggies”
Reviewed December 2, 2012

At the recommendation of a co-worker, I tried this restaurant. The organge chicken dish was very good but it did not have many vegetables in the dish so the meal was a bit unbalanced. Nice batter on the chicken and a good sweet & spicy sauce that was not too heavy.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Doug P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Holy Taps!”
Reviewed November 23, 2012

Great selection of tap beer. Great apps and good entrees. Service was nice and sitting out on the patio was a plus.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Omar_L_Samba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laoag, Philippines
Level 3 Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“any dish is perfect!”
Reviewed November 22, 2012

I love shrimps and tried other dishes and they all turned out perfect! the price is a bit high but hey you can share those huge scrumptous portions or take them home to enjoy after. it's got a good view of shoreline village and has an outdoor patio. they also have regular drinks so don't be intimidated by their expensive mixed juice choices. cheers!

Visited March 2012
Helpful?
Thank Ylocanabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Excelsior Springs, Missouri
Level 6 Contributor
146 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Great Atmosphere”
Reviewed November 12, 2012

Had a great experience here on a Friday night. Atmosphere is friendly, menu prices are comparable and service was exceptional. Managers were visible on floor and checking on their customers.

Visited November 2012
Helpful?
Thank Chad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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