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“Hotel Maya”

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Hotel Maya - a DoubleTree by Hilton Hotel
Ranked #4 of 55 Hotels in Long Beach
Certificate of Excellence
Downey CA, United States
1 review
“Hotel Maya”
Reviewed March 6, 2014

This hotel is ideal for a family stay or a business event. It seems to be designed especially designed with a "retreat" atmosphere, where families are encouraged to just be together and understand what "family" means. For business events, it can encourage contemplation and ideas. "Peacefu"l and "no distraction" are the words that came to mind during my stay here. And be sure to try out the ceviche at the Fuego restaurant.

  • Stayed March 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ramon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 7, 2014
Thanks for the great comments...I might recruit you for my sales team. :)
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1,618 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (379)
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English first
Albany, United States
1 review
Reviewed March 5, 2014

Beautiful and relaxing hotel. Restaurant good, but expensive. Staff pleasant. I would stay here again. Nice place for couples in my opinion. Pool area is excellent. Beautiful views, nice area. Next to the queen Mary. Would stay here again. :)

  • Stayed March 2014, traveled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeanette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 7, 2014
Thank you for the great comments! we are glad you enjoyed it. It is perfect for couples as you said. Come back soon!
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2014

If you want to be right at The Queen Mary in a very decent clean hotel, this is it. This hotel is NOT right in the heart of Long Beach but just over the bridge. Room was clean and quiet. Meal at restaurant was good, service pleasant. No complaints at all. Would stay there again. Cookies are always nice at check in!

  • Stayed February 2014, traveled with friends
    • Value
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M5571LUsusanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 7, 2014
Thanks for the great comments. You are right, we are across the bridge from Downtown long beach and pride ourselves on being a little outside of the craziness of the city. Come back soon.
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Phoenix, Arizona
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 4, 2014

Stayed an extra night in Long Beach after getting off the cruise. Hotel Maya is the closest land based hotel to the port. Its a beautiful hotel!!!!! They had a free shuttle to pick us up from the port. The front desk staff was very nice and helpful. The room was spacious, clean, and the most comfortable bed I have ever slept in. We had a OCEAN VIEW BALCONY room...thanks Kristi!!! I would definitely be staying there again!!!! Oh, free cookies when you check in as well!!! :)p

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mjrebafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 5, 2014
Thank you for the awesome comments! We are so glad you enjoyed the room and your stay. Come back soon!
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DC
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 3, 2014 via mobile

I stayed in a two-queen room for two nights. The room and the hotel are beautiful and comfortable. The only thing keeping me from giving a five-star rating is that the parking fee ($16) is too high, especially when you take into account that there are no other places nearby to park. Otherwise, a wonderful stay.

Stayed March 2014, traveled solo
Helpful?
Thank dcatravelerDc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 5, 2014
Glad you enjoyed the hotel. The parking charge is quite common in most cities and we are inline with all of the other hotels in Long beach as far as parking charges go. It is mainly surburbian hotels that dont charge for parking. We try to ensure all of our guests are aware of these charges while booking and also when they check in so no one is surprised when they arrive. Please let me know if you were unaware of the charge so I may research how you booked. Thanks again for the feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 2, 2014

The Maya is a hidden little place with a funky vibe and a beautiful setting. I was in town for a few days of meetings and it was a nice home away from home and sure beat staying at a typical chain hotel. The Maya feels like no DoubleTree you've ever stayed at. It is not perfect, but the rooms are interesting and clean and the gym is nice (although I promise you that you will want to go for a walk or jog outside). The restaurant overlooks the water and the food is quite good. All I all I really liked it and would stay again.

  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank AYellowWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 3, 2014
Thanks for the good feedback. I really liked your review as I think it captures the Maya..no one is perfect (though we try to be). We have our quirks being a boutique hotel but if you are looking for something other than a typical big box chain hotel, this is wonderful and unique option. Thanks for choosing us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 1, 2014

Stayed one night before leaving on a cruise and this was the perfect place to do that. The hotel is very clean and updated. Room was spacious with a balcony that had an amazing view. Front desk staff were very friendly and helpful. We didn't use the pool but it is beautiful with little couple sitting areas. We will definitely be back in the future.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JNolinBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
701LongBeach, General Manager at Hotel Maya - a DoubleTree by Hilton Hotel, responded to this review, March 3, 2014
Thanks! We are glad you enjoyed it and hope to see you back here for a longer stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Maya - a DoubleTree by Hilton Hotel

Property: Hotel Maya - a DoubleTree by Hilton Hotel
Address: 700 Queensway Dr, Long Beach, CA 90802-6343
Phone Number:
Location: United States > California > Long Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Long Beach
#4 Family Hotel in Long Beach
#7 Romantic Hotel in Long Beach
#10 Business Hotel in Long Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Maya - a DoubleTree by Hilton Hotel 4*
Number of rooms: 199
Official Description (provided by the hotel):
Hotel Maya is the first distinctive full-service, luxury Long Beach boutique resort hotel, located on the scenic downtown waterfront. A fusion of Latin American beachside Long Beach resort with modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach, California. ... more   less 
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Also Known As:
Maya Hotel Long Beach
Coast Long Beach Hotel

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