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“Nice place to visit”

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The Westin Long Beach
Ranked #8 of 55 Hotels in Long Beach
Melbourne
Level 6 Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice place to visit”
Reviewed June 7, 2014

Streamlined and efficient check in much appreciated after a long haul flight, we had access to our room at 10.00 am which was a pleasant surprise. Nicely appointed and clean room, however beware the protocol around requesting room service. Seems as though if you don't leave the room service card on your bed the room will not be touched. Good buffet breakfast with lovely wait staff all working hard.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natasha09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 12, 2014
We do our very best to provide you with the calm and restful stay you deserve especially after a long flight. Do visit us soon as the weather is warming up here in Long Beach - there are many summer activities and fun for all the enjoy!
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1,222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (271)
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Christchurch, New Zealand
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 4, 2014

Our recent stay in this hotel in Long Beach was a very enjoyable one. From the initial contact at reception until our check out, the levels of service were excellent. The only slight glitch was that the room we were allocated had not been serviced. This error was very quickly rectified and we were offered the choice of moving to another room or having a drink at the bar, on the house. We settled for the latter as our room was fantastic. Very spacious, on a corner, with views to the bay and of the city. We had breakfast in the hotel and can highly recommend it. A good range of choices and prompt service. The general location of the hotel was great for us and we enjoyed the more relaxed atmosphere of Long Beach, after the bustle of downtown LA

Room Tip: Try for a corner room on an upper floor - they're more spacious and usually have nice views
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare100845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 12, 2014
We appreciate you choosing to stay with us. It is our goal to keep providing our guests with the best stay possible. Please come back soon. Until then safe travels!
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Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 3, 2014 via mobile

The hotel is very good and located in the downtown area where u will find many thing near you. The rooms are clean and cozy. The bed is so comfy and nice. The bathroom is spacious and heavenly.
The curved shape of the hotel govern the room space.
We reserved two rooms, both of them were two double beds. However, the outer rooms (odd numbers) seems very big compared to the inner rooms ( even numbers).

Stayed June 2014, traveled with family
Helpful?
Thank Hsalloum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 12, 2014
Thank you for your review! We are glad to know you enjoyed your stay. Please visit us soon so that we can continue to surprise and delight you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level 5 Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 1, 2014

Nice clean room, with comfortable bed. Had a wonderful view of the Wyland mural and the Queen Mary, without even asking. Got one of the best rates (AAA/AARP) which included buffet breakfast. Ate three night at The Grille...the food and service was very good. One downside, the walls are very thin. Fortunately, there was only one night that guests were on either side of me.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrskk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 3, 2014
As seen in previous comments - we are trying our very best to alleviate noise issues. A good night's rest as well as a refreshing stay for our guests are two very important aspects of our brand. Please rest assure that we are looking into various options to improve our rooms. We hope you stay with us again so that we can deliver the best stay you deserve. Be well!
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London
Level 6 Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed May 31, 2014

Well located less than 500m from the entrance to the convention centre in Long Beach. Decent rooms but not quite the usual Westin standard - hence the less the excellent score. Not far from good restaurants on Pine Street. Attentive front desk and bell staff. Rooms pretty noisy.

Room Tip: I'm SPG platinum so got upgraded to a suite. Avoid room 1201 as the suite overlooks another high...
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 3, 2014
We hope we were able to give a little break from your convention. You noted that the rooms were noisy - we will look into it further so that our engineering team can make the proper adjustments. Do stay with us again so that we may be able to provide you with the best tranquil respite you deserve. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level 6 Contributor
368 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed May 31, 2014

Recently I was on a business trip in southern California and I stayed at the Westin hotel in downtown Long Beach. The hotel lobby was very large and inviting, and the staff were all very friendly and helpful. The room I stayed in was good but not the best I've stayed at for the price, but it was definitely comfortable. Flat screen TV, WiFi, personal safe, and a Starbucks single brew coffee maker were all included.

This Westin had a few options that I've never seen at other hotels. First, they have bottle water in the rooms which normally would be charged to your room if opened, but the Westin offers them "Free and Clear" as they put it. If you've forgotten your gym clothes but still want to exercise or go for a run, you can borrow what you need (including sneakers) for a small nominal fee.

WiFi Internet access was available for an additional charge of $14 per day (however for me, my company negotiated for WiFi to be included in the room rate). The speed of the WiFi connection was fast enough for me to stream some videos from my home Mac system to my Android tablet.

A breakfast buffet was available starting at 6 am, which included a large variety of hot and cold items (some of the best I've seen). I didn't get a chance to eat at the hotel restaurant for dinner, but a traveling co-worker reported that it was good.

Finally, there were numerous restaurants within a short walking distance from our hotel, including the Long Beach Convention Center.

I would certainly stay at this hotel again on a future business trip to the area.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cohoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 3, 2014
Thank you for staying with us! We hope we were able to not only meet your business traveler needs but also give you a refreshing and relaxing stay. Should you find yourself in our side of town again - we hope you will consider The Westin Long Beach as your home away from home. Be well!
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Everywhere
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 28, 2014

Easy checkin, great hospitality and service, the rooms were very clean and spacious, and the location was close to nightlife, great restaurants, and the ocean.I give the property 5 stars all the way around.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank On The Go 2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinHotelManager, Manager at The Westin Long Beach, responded to this review, June 3, 2014
Thank you for expressing your praise for our property! Our signature amenities such as the Heavenly Bed are further enhanced by our exceptional team. We hope to continue our tradition of unparalleled service so future guests may enjoy the Westin brand to the fullest. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Long Beach

Property: The Westin Long Beach
Address: 333 E Ocean Blvd, Long Beach, CA 90802-4800
Phone Number:
Location: United States > California > Long Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#11 Romantic Hotel in Long Beach
#13 Family Hotel in Long Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Long Beach 4*
Number of rooms: 469
Official Description (provided by the hotel):
Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more   less 
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Also Known As:
The Westin Long Beach Hotel Long Beach
Westin Long Beach
Long Beach Westin

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