Stayed at this property for one night while in the area.
Was given a top-floor room with beautiful high ceilings. The furnishings were modern and pleasant, the décor was very in line with what one would expect from a contemporary Westin hotel. Housekeeping, however, was very poor. We discovered a significant amount of trash (food wrappers, an empty can) behind the armoire. There was a considerable build-up of dust under the bed. So please do avoid this hotel if you’re a neat freak!
Reception took note of our comment about housekeeping but did not take action nor offered any solution – we were going to check out anyway, so they felt it was too late to correct the situation anyway. Very unprofessional!
Would not return to this hotel because of the trash found in the room and the completely lacklustre attitude of the front office staff.
- Official Description (provided by the hotel):
- Halfway between Los Angeles International Airport and Orange County Airport, The Westin Long Beach is also close to Aquarium of the Pacific, The Pike Shopping Center and Rainbow Harbor. ... more less
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- Also Known As:
- The Westin Long Beach Hotel Long Beach
- Westin Long Beach
- Long Beach Westin