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The Westin Long Beach
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Reviews (1,342)
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Reviewed January 30, 2013

I recently stayed at this hotel while traveling to the area for business. I've been to this property before and am very happy with the location in proximity to the convention center, the extreme comfort of the room as well as the friendly and helpful staff. The only two things that I think could be worked on: Westin currently has this promotion with New Balance in which you can borrow new balance gear to work out. Great idea! Although, the gym was a little small and wasn't able to accommodate high traffic during the peak workout hours (morning and night) also, gym should have lockers in the locker room, right? Always wanted to shower after my workout but there was no place to lock up my things. Lastly, the wifi. I always have such an issue when hotels charge a per night fee for wifi, something that you can get for free in most places and hotels, down to a motel 6. Overall, very happy! Ate at the hotel restaurant 3 nights, the salmon is incredible.

Stayed: January 2013, traveled on business
Thank mbm0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

The hotel itself is great. There's something about an Westin room that is just calming. Bath is well laid out with sufficient counter space though my wife might not agree, and plenty of towels. Beds are good with a choice of pillows on them. Power outlets are handy , and they aren't hidden. Good desk, carpets at least appear to be clean though the color is problematic; (by design i'm sure). ( unlike the Hiltons ive been staying in recently that appear to have needed steam cleaning a year ago if not more...)
Staff is friendly, location is great. Across the street from the performing arts center, a block from the marina, lots of restaurants within blocks.
My only complaint is the OneView internet service they have is extremely hard to log on to, and abysmally slow...... I was also unable to upload emails , a problem I havn't had in quite some time.

  • Stayed: January 2013, traveled on business
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Thank Dairybrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

The bed is most comfortable at this hotel and Breakfast has a good spread. Bathrooms and carpets are showing age though. It is very conveniently located at the centre and everything including beach is walking distance.

Staff is fine and rooms are not noisy. Very comfortable experience and value for money,

  • Stayed: September 2012, traveled on business
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Thank mehnazansari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

Stayed at the Westin because of a Name Your Own Price deal I got again on Priceline. Rooms are always lovely. However, the tv and movie service went out again. This is the second time that we have stayed that right in the middle of a paid for movie the screen freezes. On this particular occasion it was in the last 15 seconds or so of "Skyfall" James Bond movie. The picture froze and it was 11:30 p.m. When I phoned the front desk they offered to send a repair man to our room and comp the movie. I really didn't want a repair man in our room that late so we just went to sleep. Overall I think that this hotel is very pretty, the staff are always accomodating and friendly but the tv service really sucks. At least that has been the rule for us.
The hotel is conveniently located, if you self park the cost is $17 which is comparable to most downtown city parking fees. My one and only other complaint is that the hotel elevator from the parking garage to the hotel was really gross. The carpet is extremely worn and the elevator is really dirty. When you get off this elevator and enter this beautiful hotel its really a drastic difference. You would think that they would want a better first impression. After all most if not all of the guests would enter from the parking garage.

Room Tip: Either the city or ocean side is great!
  • Stayed: January 2013, traveled as a couple
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Thank nativecalifornian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Stayed for just one night for a trade show we attended. The hotel is classy & beautiful. Not only was the hotel very nice, but the staff was exceptional as well. The location is great! We were able to walk to The Pike in the evening and had a great meal and saw a movie. We were at the trade show in just a few minutes which is almost just across the street. We will certainly stay here again!

  • Stayed: January 2013, traveled on business
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Thank LovinTheJourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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