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Reviewed May 5, 2019

We just walked around and read the descriptions .
We haven’t taken any offered tours.
It is a hotel now but definitely shows it’s age and it seems that not much is invested in its appearance, the paint is peeling off on the exterior and it really needs some refurbishing.

Date of experience: April 2019
Thank ParadiseLoverNY
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QM1934, Guest Relations Manager at The Queen Mary, responded to this reviewResponded May 23, 2019

Hi,

Thank you for visiting the Queen Mary. We appreciate your feedback as it allows us to better improve our services. We will address your concerns accordingly, as customer satisfaction remains a top priority to us. Thank you again for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019

The ship is listing and all the floors are not level. They charged unexpected occupancy and facilities fees(facilities which we did not need or use). They charged for self parking. Really ??? I parked my own car 40 steps from the front door and they charged me for it ??? Come on stop the nonsense !!! Since we had these 3 extra expenses for $53.23., we did not go on any of the tours.

Date of experience: April 2019
1  Thank BrasilTraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2019
Review of: The Queen Mary

I had to pay $80 just to get in before 6 pm. Drinks are very expensive and the beer selection was very bad. Never again

Date of experience: April 2019
2  Thank Sam A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2019

Was out walking early one morning when I saw the three red stacks in the distance, beyond all the many boats in the marina.
Thought that has to be the famous Queen Mary and sure enough on getting nearer there she was still sitting proud.
Took some photos then a couple of days later we were on the free Passport Bus having a look around and it took us straight to the Queen. We got off there and had a good close up look.
Now a hotel and 4 restaurants she is still a slick vessel .
Had no urge to go inside as recently we cruised on the new Queen Mary to Norway.
A lot of history here sitting in the harbour and still proudly accommodating many guests.

Date of experience: April 2019
Thank roy v
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile
Review of: The Queen Mary

This place is really haunted. It's interesting tho. Room B340 is probably closed still, but if it's available, please do not stay there. Many bad things happen(ed) there. You may experience something you've never wanted to. By the way I think it's a good place, I recommend!

Date of experience: July 2018
2  Thank esshty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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