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“Too Many Problems”

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Lompoc Valley Inn & Suites
Ranked #4 of 11 Hotels in Lompoc
Reviewed August 5, 2013

I don't know how many of you travel with pets. We have large show dogs. Most five star hotels do not accept pets. Over the years we have come to accept that hotels that accept pets are somewhat of a step down. This is not universal as proven by the excellent La Quinta Hotels but in general we do not have high expectations when we check in. That weekend the Comfort Inn was filled with people like us, traveling with their dogs to a dog show.
Pros. The staff is excellent and helpful. They have a full complimentary breakfast every morning. The hotel rooms have been recently refurbished. All this could not overcome the issues we and others encountered.
On one day all the phones on the 4th floor were out.
In our room and in other rooms the shower would go full cold without warning. This happened about four times out of five days.
Wireless internet is complimentary but very slow. We could not download email some evenings.
My room key was demagnetized once a day for some unknown reason.
The hotel has a policy of inspecting your room before you leave to insure that there was no damage. At 6:00 AM they did not have anyone to inspect our room. They never got someone to do this before we had to leave.

Since this was a large dog show, the hotel raised its prices so the value received was diminished.

  • Stayed: July 2013, traveled with family
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2  Thank JayKapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (221)
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84 - 90 of 221 reviews

Reviewed July 11, 2013

Beautiful remodel. Close to Solvang. Small room. Pet Friendly. Good Breakfast. Slow internet but free. Good sized refrigerator and microwave. Great service. Great maid service. No cookies. Asked for a sewing kit and was given one immediately with a smile. Free coffe in lobby. Pool and spa heater have been out for 3 months. Good area. Bed was a little hard but sheets were comfy. Quiet. Got a great night's sleep. Perfect for the money.

  • Stayed: July 2013, traveled as a couple
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1  Thank Wallybunnymartian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

I was dissapointed with my stay at this hotel. The food here is horrible plus there is a Asian lady there that seemed very rude when asked simple questions. Furthermore the room was not too clean especially the bathroom. Also the bathroom was in desperate need of being painted. The paint on the door was peeling off. Lastly water in shower very low forget about taking a quick shower with small amount of water coming out it takes u while to finish showering. Overall bad experience ur better off booking motel 6 and paying way less money than this hotel charges.

  • Stayed: July 2013
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3  Thank Mariam0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Stayed one night in this property as we wanted to be as close to Vandenburg AFB as possible. The room we had was fine, the free breakfast was almost as good as any. One very nice touch was the informal reception at 5 pm in the breakfast room where wine/beer/soft drinks were offered, along with some snacks, to members of Choice Hotels frequent travelers. Also, the ladies at the front desk could not have been more helpful with directions, advice on where to eat, etc
The pool was open and the outdoor sauna appeared the same although doubtful either were heated.

  • Stayed: July 2013, traveled as a couple
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Thank Bkirkatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

My wife and I book hotel rooms over the internet sight unseen. We try to book Choice hotels or a hotel in another well-known chain because we know pretty well what to expect. We had never been to Lompoc, but our GPS got us there. Upon check-in we were treated to fresh baked cookies. The room was large and clean, with mini-fridge, and coffee maker. Later that afternoon, there was a reception offering snacks, beer and wine. The beds were very comfortable. The shower was nice with plenty of hot water. Check in and check out were both a pleasant experience. The staff was friendly. Breakfast was the typical Comfort Inn breakfast, plentiful and tasty and the waffles are always good. We would definitely stay here again.

  • Stayed: June 2013, traveled as a couple
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Thank JJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

The pool heater and Jacuzzi were not working. The elevator in the far end of the building was not working. The carpets smelled a little. We were close to the airport - but that was very quiet. The breakfast was really quite nice. The people working the room kept things clean and refilled.

  • Stayed: June 2013, traveled with family
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1  Thank nelsons4christ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

From the minute we checked in, it was a terrible experience. The owner/manager checked us in and when we asked about the sign posted saying the pool and whirlpool were out of order since April 21 and we were checking in on June 15, and asked if he had any idea as to when it would be repaired he said there was no estimate as to when it would be repaired. The pool was stagnant and whirlpool did not work at all. There were out of order signs on a bathroom, a computer and the website showed a flat screen TV in the room and we had an old regular screen TV, which was no big deal but I believe that is false advertising and misrepresentation. His poor attitude just turned us off completely. Beware.

Room Tip: There are many other hotels down the same highway which might be a better choice, especially if you...
  • Stayed: June 2013, traveled with family
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2  Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lompoc Valley Inn & Suites

Address: 1621 N H St, Lompoc, CA 93436-2820 (Formerly Comfort Inn Lompoc)
Phone Number:
Location: United States > California > Lompoc
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #4 of 11 Hotels in Lompoc
Price Range: $99 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lompoc Valley Inn & Suites 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Lompoc Valley Inn and Suites in Lompoc, California is minutes from Vandenberg Air Force Base, La Purisima Golf Course, La Purisima Mission, and the Lompoc Wine Ghetto. The Lompoc Valley Inn and Suites is adjacent to the Lompoc Airport and is a 15 minutes walk from downtown Lompoc. The Lompoc Valley Inn and Suites features a daily complimentary deluxe continental breakfast, including: scrambled eggs, bacon, sausage, biscuits and gravy, Belgian waffles, cold cereal and oatmeal, hard boiled eggs, yogurt, toast, danishes, coffee, milk, and juices. A gym, jacuzzi, and outdoor pool are provided to all guests of the Lompoc Valley Inn and Suites. Business center and laundry facilities are also available. All guest rooms include a microwave, refrigerator, flat screen TV, desk, hair dryer, iron, and ironing board. ... more   less 
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Also Known As:
Comfort Inn Lompoc Hotel Lompoc
Quality Inn Lompoc
Lompoc Quality Inn

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