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“Pleasant enough lodging with breakfast!” 4 of 5 bubbles
Review of Residence Inn Livermore Pleasanton

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Residence Inn Livermore Pleasanton
Ranked #9 of 16 Hotels in Livermore
Palm Springs, California
Level Contributor
575 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 458 helpful votes
“Pleasant enough lodging with breakfast!”
4 of 5 bubbles Reviewed August 2, 2013 via mobile

While intended for traveling business contract types, this has been on okay family wedding party gathering place. Buffet breakfast is adequate, coffee decent but not great. No safes in room and lobby safe deposit boxes not large enough for kindle, nor ipad. Could only get stuff out when sr manager on site, until late afternoon.

Stayed August 2013, traveled with family
Helpful?
1 Thank golem67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    25
    29
    10
    7
    5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Pasadena, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 30, 2013

Stayed here for one night for a family reunion and wished we could've stayed longer. Our family of four and a medium sized dog had a comfortable stay in the Penthouse suite. We usually stay at vacation rentals with our dog but the Penthouse suite with its full kitchen was just as spacious as a condo. We found the front desk and the housekeeping staff to be very courteous. We were pleasantly surprised by the newly remodeled rooms and also the variety of choices at breakfast including make your own waffles, hot oatmeal, eggs and sausages and more. We will definitely stay here again should we return to the area.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank S W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 30, 2013

Stayed here 2 nights on a business trip. Easy to find among the many choices in the area. Parking was tight but we found a spot close enough to our room. The check in service as quick and friendly with a good explanation of the hotel services, location of our room etc. Rooms were recently updated and they are well done except for the exterior door which did not get replaced in the renovation and allows outside noise into the room very easily. If someone is talking or making noise on the stairs outside the room, you will hear it like your door isn't closed. Breakfast was very good with lots of choices, cereal, fresh fruit, eggs, toast sausage, waffles etc. Also, in the evenings they have a light dinner and refreshments complimentary. It was nice to have a glass of wine and something to eat right at the hotel. the exercise room is very small with just two treadmills and one elliptical machine and a few weights. Pool was very nice but small. Overall, this is a very good choice for the area and a good value. I would stay again if in the area.

Room Tip: try to get an upper room and you won't hear the people above you walking.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JackCrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewa Beach, Hawaii
Level Contributor
299 reviews
239 hotel reviews
common_n_hotel_reviews_1bd8 444 helpful votes
3 of 5 bubbles Reviewed June 19, 2013

I arrived at this property late at night (about 1:00 AM), and was told that, in the absence of parking at the hotel, I had to park at the Courtyard across the street. I had four bags, and it was dark. I would have been livid had it been my wife traveling alone.
The issue has more to do with how the manager RESPONDED to the issue: I went in early the next morning to speak to the manager. He was somewhat apologetic, but also quite direct in mentioning that he had a property to run, and that included the large storage cans, and also that some tenants had been known to park more than one vehicle; implying that there was nothing he could do about the situation.
Suggestions: 1) Have permits, as so many hotels do, to ensure that each guest is only parking ONE car. 2) Reserve a few spots for Marriott Elite members - that may sound pompous, but if you don't want to take care of your most loyal customers, then who DO you value? 3) Hire a valet for the duration of the work. Yes, it's outside of the box, and a bit unusual for a long-term stay type property ... but again, in the name of customer service.
That said, I was not totally satisfied with the General Manager's response, and asked for the owner's contact data, and was flatly refused. I take great exception to fiefdoms, and believe that EVERYBODY is accountable to somebody.
So, that was the bad ... and it did leave a sour taste in my mouth ... but the good is a nicely freshened, well-appointed property with all the usual accoutrements. The pool is clean, and pleasantly warm, and the overnight desk clerk is a pleasure.
Ultimate assessment: I would not RETURN until some assurances are in place that customers are not UNDULY inconvenienced ... this property is one of the more expensive in the Tri-Valley, which could be worth the premium if there are no obstacles.

  • Stayed June 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Boeing767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goleta, California
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

Stayed here the other night with a friend. We chose a 2 bdrm suite as not to bother each other with our snoring. This hotel was EXCELLENT. First of all, it was amazingly clean. I own a contract cleaning business and for me to be impressed is rare. Second, the staff was very kind and friendly. Third, very reasonable. The clerk even allowed us the weekend rate (though we were staying Monday night) allowing me to look no further. Fourth, the suite was spacious, each of our two bdrms had its own bathroom, and the units were very well maintained. Frankly, though we only needed one night, I wouldn't hesitate to stay for a month or two if I had to. The suite was more of a mini-apartment. Lastly, great breakfast including eggs, canadian bacon, oatmeal, and all the continental stuff. Interestingly, tomorrow & Saturday night I will be in Yuma, AZ. I deliberately chose the Marriott Residence Inn because of the impression the folks in Livermore gave me.

Room Tip: Pay a little more for the suite, especially if you're here on business. You'll think you...
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed November 17, 2012

This property is the older design of Residence Inn's. There were construction storage trucks all over the property that reduce the minimal parking by at least 30%. No indication during the reservation process that major construction was ongoing. I was given "the last room" which was a handicap room. I am not disabled. The room had a fireplace which had left the room with an aroma like there had been a forest fire in it recently. When I checked my credit card statement the y had billed me over twice the amount of the confirmed rate and added and additional misc. charge.

DO NOT STAY AT THIS HOTEL!

Stayed November 2012, traveled on business
Helpful?
4 Thank rjl06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 30, 2012 via mobile

I like the residence concept of this property, as it definitely feels more like a nice cabin than a hotel room. You have everything you need to stay awhile and the morning breakfast can't be beat. This place is clean and quiet too.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eaglepose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Livermore Pleasanton

Property: Residence Inn Livermore Pleasanton
Address: 1000 Airway Blvd, Livermore, CA 94551-9471
Phone Number:
Location: United States > California > Livermore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Livermore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Livermore Pleasanton 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Livermore
Livermore Residence Inn

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