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“LOVE THE PEOPLE AND THE FOOD!!!” 5 of 5 bubbles
Review of Terra Mia Italian Restaurant

Terra Mia Italian Restaurant
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Ranked #11 of 213 Restaurants in Livermore
Certificate of Excellence
Price range: $30 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Kids, Large groups, Special occasions
Dining options: Dinner, Lunch, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Hillcrest
Bay Area, CA
2 reviews
“LOVE THE PEOPLE AND THE FOOD!!!”
5 of 5 bubbles Reviewed March 4, 2014

Seriously GREAT italian food, with amazingly kind and thoughtful servers. We've been going for several years, so we have had many interactions and they always remember us, what we like, and are wonderful with suggestions and service. I love italian food and when you have an Italian as your waiter, you know it's authentic! LOVE LOVE LOVE this place!

  • Visited February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank wexywmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

Visitor rating
    46
    32
    6
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Detroit, Michigan
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“No integrity, poor service, never again.”
1 of 5 bubbles Reviewed February 12, 2014

Beware! The restaurant owner lacks integrity, the service is poor and the food isn’t worth it the price to begin with. We had a very large group meet there for a business dinner (>50 people). That number was actually lower than what she’d originally estimated, but she had provided an accurate headcount to the restaurant at noon that day. I have attended business dinners at this restaurant for the last several years, and we seem to have the same problems every year – 3 hour long meals followed by fights with the wait staff to get individual checks so each person can expense the meal (doing otherwise is against corporate policy in many companies).
This year the restaurant took their lack of customer focus to a whole new level. Given the size of our group, we were seated in a back room away from most of the restaurant seating, which was nearly empty when we arrived. The dinner organizer had agreed to $30/person for the evening (this is just for the food – drinks were extra). This is a bit steep for the family style dinner they provided; however, when we got our individual checks (after the obligatory argument), each person’s bill came in at just under $50 (including tax and tip)!
A few of us asked to speak with the manager, but no one would come out to speak with us. After over 20 minutes and repeated requests, the waiter finally told us that we could walk over to where the owner was to speak with him – he’d been there the whole time and was still refusing to come to us!
The owner said that we were being $30 charged for the original number of people he’d been given as a tentative number in advance. The owner tells us that he has to charge us this much because to make up for lost business because he had to turn away a lot of people to accommodate our original number, a claim that would have been more credible if I hadn’t been looking out at the additional 100 or so seats in the main room, most of which sat empty (and had throughout the evening). Rather than being happy about the having over 50 customers he would not have had, this owner was acting like we had ruined his business.
My advice, don’t go to this restaurant. It isn’t worth the price or the aggravation.

  • Visited February 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
3 Thank E K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore, California
Level Contributor
40 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“outstanding meal and evening with friends”
5 of 5 bubbles Reviewed August 20, 2013

We had outstanding food served by an impeccable service staff. The meals for the 4 of us and the service could not have been better in any way.

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Great food and a little bit of Italy”
5 of 5 bubbles Reviewed July 31, 2013

Terra Mia is a gem. Located in a small shopping center, it is a little removed from city center, but it is well worth finding. The décor is warm, and provides a repose from everyday stress. Chances are your waiter will speak with an old world accent. The daily specials are special. The pasta dishes are always good, but the fish entrees are often the very best. Don't miss the petrale sole.

  • Visited March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank VanLivermore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paso Robles, California
Level Contributor
108 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Authentic Italian...”
4 of 5 bubbles Reviewed July 30, 2013

Fresh pastas and authentic Italian dishes make this restaurant a standout. A big room with a fireplace for the main dining room and outdoor seating as well. Service is always good and prices are very reasonable. I come here often.

Visited May 2013
Helpful?
1 Thank 50waystogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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