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“Great stay, really nice place”

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Holiday Inn Express Hotel & Suites Lincoln
Ranked #1 of 1 Hotels in Lincoln
Certificate of Excellence
Redondo Beach, California
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great stay, really nice place”
Reviewed August 14, 2014

We were up in the area on vacation and were very happy with our stay. The hotel is very well run and maintained, and I thought the room and all the common areas were very clean. I'm impressed with the quality of the beds, they are very comfortable and much better than many other hotels we have stayed at. Rooms are good size which is really important for travel with the family. The pool and gym were in good shape when we stayed, so no issues for us. Staff was also very efficient, super nice, and professional. Next door is a Target, and lots of restaurants nearby also. Breakfast is just OK, but its standard HIE so no surprises. We will definitely stay here next time in the area.

Room Tip: East side is farther away from Hwy 65
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  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jumesan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria J, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, September 18, 2014
Thank you for staying with us! We love hearing that our guests enjoyed their stay! Thank you for all the wonderful feed back and for taking the time to comment. I hope to see you soon again! :)
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107 reviews from our community

Traveler rating
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    6
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    9
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35
29
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Portland, Oregon
Level Contributor
284 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed July 4, 2014

Lobby smells like chlorine pool water. Hit or miss on getting room vacuumed or trash emptied. Rooms are good size with microwave and refrigerator. Hotel is located near a strip mall but in 100 degree weather it is still a long walk to any restaurants or shopping. Petco and Target are the nearest business. Staff was polite but understaffed. When you are missing things from the room plan on going back to the front desk to pick it up. Indoor pool. Free breakfast which included eggs, sausage and pancakes. Free parking. When room is warm it takes a while to cool it down.

Room Tip: One near the elevator.
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TnEShlaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, July 20, 2014
Dear TnEShlaes,

Thank you for staying with us and leaving feedback about our hotel. It is pleasing to know that our location and room size worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the lobby condition and housekeeping services. I appreciate you letting us know about these unsatisfactory circumstances as this is our best means of improving our efforts.

Sincerely,

Charisse V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasant Hill, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 1, 2014 via mobile

We arrived at the property and expecting the usual standard of the holiday in express chain. The temperature that day was over 100° and our son who was with us could not wait to get in the swimming pool. We checked in about 4 PM and asked about the pool and front desk clerk made a big deal about the pool and I bet he couldn't wait to go in etc. First the pool is quite small and has a small hot tub beside it there is a restroom a sauna and shower in the enclosed room. It is indoor which is good because of temperatures are too high or cool that would be a bonus unfortunately the hotel staff failed to mention the heaters were broken. So the hot tub was lukewarm and swimming pool was cold not to mention a slightly greenish color. It was very disappointing. Looking forward to that something pool was the highlight of the trip for our son and one of the main reasons we chose that property. The rates for good, it offered a complementary breakfast in addition to the indoor pool and usual amenities. We tried to make the best of it and attempted the pool which was quite cold but our son did go in, one couple was trying to make the best of the lukewarm hot tub and two other children trying to pool. Sadly the pool room was not even stocked with towels had to go to the front desk to request those. Overall summarized by just poor customer service really. Things happen and if they had advise us of the situation we would have been prepared. However to hyping it up and then go to the pool room only to hear from another guest, not even a sign posted by the staff that the pool heat was not working was unacceptable The room was not very clean and a bit worn. When we asked the manager on duty re situation and status of heating issue he just kind of shrugged and no apology offered and no acknowledgment of the inconvenience or the four handling of the situation. The location is functional if you're looking for something with a nice view this is not the place. However it is acceptable it's part of a mini mall and right across the street is a Petsmart store a little ways down the road a target and Home Depot. Kind of an odd location but didn't interfere with the hotel stay. In summary essentially just disappointed surprised and really kind of stunned by how little effort and the lack of customer service that was absent. I feel he should have been told that chicken that the facilities were not working and then been offered the choice to choose an alternate property as we would have gone to the stay bridge sweets where we stayed before that also has an indoor pool.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, July 18, 2014
Dear Looking4FamilySpots,

Thank you for sharing your experience online. We pride ourselves in providing the highest quality services and facilities, but it is regrettable that we have failed to do so during your visit. Please accept our sincere apologies for the shortcomings you have experienced regarding the pool area and staff service. We have shared your comments with the staff and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you for your comments, we hope to have the pleasure of serving you again soon.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California, United States
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 17, 2014

Very clean, up to date, and comfortable. Near shopping and great restaurants. Staff very pleasant and helpful. Elevator was down in the morning, which mad it difficult for my husband since we were on the third floor and he has a bad knee issue. I would still recommend this hotel.

Room Tip: They provide a breakfast, workout room and an indoor swimming pool. Good Inn to bring your kids to.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria J, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, September 18, 2014
Thank you for choosing the Holiday Inn Express & Suites in Lincoln CA. I am very happy you enjoyed your stay with us. I apologies the elevator was under our yearly inspection during that time. I hope to see you on your next trip! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2014

Recently built facility. Clean and well cared for with an attentive staff. 3 floors with one elevator in the center, with stairs at the far end of each floor. Seems we spent a long time waiting for the elevator, which doesn't make sense. Minor inconvenience. Breakfast food was ok, but the weekend we were there, it wasn't maintained to match the flow of things. Coffee had run out by 8:30 and they had to make more while half a dozen waited. It's the little things, easily fixed, that would have earned that last star from me.

Room Tip: Might want to get a room towards the back. There can be some noise when the shuttle comes back from...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerryM_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria J, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, September 18, 2014
Thank you for choosing the Holiday Inn Express & Suites in Lincoln CA! I am glad you enjoyed your stay with us, but I am sorry to hear that our elevator was running very slow. I will address the breakfast issue to our breakfast manager. We completely understand it's the little things that can either "make or break" your experience. I appreciate all your comments and feed back. I hope you visit us soon again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 28, 2014

I loved staying here May 23-24, The hotel was roomy inside and clean .
Everything is organized the front desk staff were very friendly and efficient on the check in.

My favorite part was the breakfast !
don't forget the pancake machine lol it was so yummy~

Nothing else to comment about except check out was too early at 11 am they won't even extend it for an hour. i didn't understand why.

otherwise it was overall a good stay affordable for 2 rooms.

Thank you Holiday INN

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank riarosei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria J, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, September 18, 2014
Thank you for choosing our hotel! We love hearing that our guest had a great experience! I appreciate you taking the time and giving us feed back. However I am sorry you did not receive an extended check out. Please sign up as an IHG Rewards Club Member on your next trip and receive all the extra perks including a 2pm check out (upon availability). It's free and it takes us just a couple of clicks to enroll you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutter Creek, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2014

We stay at Holiday Inn in Lincoln every year for the Special Olympics Bocce Tournament. It is so much fun, the staff is fantastic, room is very comfortable and we have a very nice time. This is our third year and we will make it our place to stay many more years to come.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria J, Public Relations Manager at Holiday Inn Express Hotel & Suites Lincoln, responded to this review, September 18, 2014
Thank you for staying with us! We appreciate your loyalty to our hotel. I am very happy you enjoy your stay with us. Thank you for taking the time to comment and for all the positive feed back. We will see you on your next tournament! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Lincoln

Property: Holiday Inn Express Hotel & Suites Lincoln
Address: 155 Ferrari Ranch Rd, Lincoln, CA 95648-7414
Phone Number:
Location: United States > California > Lincoln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lincoln 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Lincoln- California hotel offers a comfortable stay in a beautiful setting. Placer County boasts the best sights and attractions in the Sacramento area and is only 30 minutes from our Lincoln hotel. Travelers will appreciate our great location that offers close proximity to many businesses- golf courses- shopping areas and wineries. Come stay with us at the Holiday Inn Express Lincoln- and see all that central California has to offer. Conveniently located near Lincoln¿s oldest business- Gladding McBean- and just minutes from the Lincoln Regional Airport- our hotel outside of Sacramento is the perfect place to stay during your next Lincoln business trip. Our Lincoln hotel is also just ten minutes from the Roseville Convention Center and the Placer County Fairgrounds. Lincoln offers a wealth of attractions and leisure activities. Beautiful golf courses such as Lincoln Hills Club- Turkey Creek Golf Club- and Whitney Oaks Golf Club are less than fifteen minutes from our hotel. The Thunder Valley Casino is just five miles away- and we run a free shuttle to and from the casino several times a day. Several wineries are in the vicinity of our hotel- and these include the Green Family Winery- the Costellano Vineyard and Winery and the Secret Ravine Vineyard and Winery. Come stay at our Lincoln hotel- and enjoy premium amenities which include an indoor pool- whirlpool and sauna. Call today for great Lincoln- CA hotel room deals. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lincoln
Holiday Inn Lincoln
Lincoln Holiday Inn

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