I booked this hotel more than a month in advance as we were traveling from Utah to California to visit some family that lives close to this hotel. I called the hotel that same day to confirm I was ok to check in later in the evening and was assured my room would be held until midnight. Upon arriving at 10:15 pm, I was told the cleaning staff was behind and my two queen bed room was not ready and they took my cell number to call me when it was ready. Twenty minutes later they called me and advised that my room was ready. I went directly to the desk to check in, only to be told that my two queen bed room was no longer available and all they had was one king bed, which did not work for my situation. They "graciously" agreed to waive the cancellation fee and I cancelled my room and was left to find another hotel at 11:00 pm at night in a city not familiar to me. I will never go here again and will tell everyone I know to never go here!
- Official Description (provided by the hotel):
- Thunder Valley Casino Resort is a AAA Four Diamond award-winning casino and resort located in Lincoln, California, 30 miles east of Sacramento. It is owned by the United Auburn Indian Community and opened in June 2003. Thunder Valley Casino Resort features a 250,000-square-foot Las Vegas-style casino, offering over 2,500 slot and video machines, 100 table games (including Blackjack, Baccarat, California Craps, Mystery Card Roulette, and Pai Gow) and a live Poker Room which accommodates more than 250 players. The casino regularly holds major promotions and special events including drawings, cash prizes, and tournaments. The expansion completed in June 2010 includes a 17-story luxury hotel with 297 rooms, 40 suites, a full amenity Spa, gift shop and boutique. The resort boasts 14 restaurants and bars, as well as Pano Hall, a large banquet and entertainment center with a capacity of up to 900 guests. The outdoor pool offers a tropical setting with cushioned chaise lounges, private cabanas and Coconut Bar. The highly popular Summer Concert Series outdoor amphitheater seats over 5,000 while attracting major headliners. Additionally, Thunder Valley acquired Whitney Oaks Golf Club, a championship 18-hole course just 15 minutes away in Rocklin. Renovation Underway Construction is currently taking place on our expansion and renovation project! In addition to adding 111 new luxury rooms and suites, we are completely renovating all existing 297 rooms. We expect to complete the project by Fall 2017. We're working hard to minimize the noise and intrusion, with most work taking place during non-peak periods and minimal guest interruption. During this time our windows have had an opaque film placed on them to obscure your view so as to protect your privacy as scaffolding has been erected outside your window to complete work on the exterior of the building. For your safety, please use caution when approaching work zones. We sincerely apologize for any inconvenience, and thank you for your understanding. We're excited to show off our "new look" with upgraded technology, including charging ports and our new Guest-Tek interactive entertainment system. Soon, our guests will enjoy more of an unprecedented luxury resort experience than ever before! ... more less
- Reservation Options:
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- Also Known As:
- Thunder Valley Hotel Lincoln