Me and my husband had a paid reservation for 2 nights in this hotel. We arrived at 10 PM and the receptionist said there is a flood in some in the rooms and he doesn't know which rooms are empty (and this happened in the morning so the knew whole day but nobody called us or was thinking of relocating us before we arrive). So he was giving keys for different rooms to a hispanic guy to "check" - and I mean he really entered rooms one by one at 11 PM to check if there is person inside! After waiting for more than 2 hours and being a crowd of about 10 more guests (one of them a family with a baby) it turned out the hotel is full and there is nowhere for us to go. We made a huge scandal and by 2 AM we were relocated in another Best Western but they said we can stay only one night and after that we will be relocated again! After a lot of discussions they returned us the money for the second night and we paid the second night in the other hotel. There was no real apologies or anything. We are so pissed we are thinking about suing them. And by the way the receptionist is lazy, slow, stupid and very very rude!
- Official Description (provided by the hotel):
- The Best Western Plus South Bay Hotel in Lawndale, California located midway between Disneyland and Universal Studios offers comfortable and affordable accommodations including a complimentary breakfast, free high-speed internet access, free airport shuttle service, a swimming pool and an exercise facility. The Best Western South Bay Hotel provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television, ample desk space and a refrigerator. Every morning guests at this Los Angeles area hotel are greeted with a complimentary continental breakfast. After a busy day, guests can enjoy a dip in the swimming pool or a workout at the on-site fitness center. Lawndale, California Hotel Location. The hotel is conveniently located 2 to 5 miles from Southern California beaches, midway between Disneyland(R) and Universal Studios(R). Come experience the hospitality and professional service at the Best Western Plus South Bay Hotel in Lawndale, California. Visitors to the Los Angeles Area find well-appointed accommodations at this upgraded, Lawndale hotel, only two miles from the beach. This Best Western hotel offers easy access to all the great attractions in the L.A. area including the Hollywood Racetrack and Casino, South Coast Botanical Gardens, the Los Angeles Zoo, Little Tokyo and China Town. Travelers will also find the hotel near the University of California and the Los Angeles International Airport (LAX). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Best Western, Priceline, Booking.com, Hotels.com, Hotwire, Expedia, getaroom.com, Travelocity, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus South Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Lawndale
- Lawndale Best Western