We fly out of LAX frequently , booking Sleep/Fly packages offered by many of the larger hotels near the airport. On this past Memorial Day weekend, however, our trip was very “last minute” & the packages were either sold out or priced out of our range. During our search, we came across the Baymont Inn & Suites’ Sleep/Fly package (which was VERY reasonable) but hesitated, knowing it was 7 mi. south of LAX & 7 mi. on the 405 can take a weekend in itself. But since our flight was early in the AM, & on a weekend, we booked the room. We couldn’t have made a better choice.
The room was quite large for this property level, VERY clean & well furnished, & although street facing, it was surprisingly quiet. And we were delighted that the parking was in a covered structure…not always the case with some packages we’ve booked.
Since the shuttle to LAX runs on the hour, we erred on the side of caution & left earlier than had we been closer to the airport. No need. We zipped up to LAX, arriving in less that 7 minutes, which is actually LESS time that it’s taken us to travel from some hotels /parking garages within a mile of the airport.
Again, knowing that the shuttle back to the hotel ran on the hour, we called as soon as we landed, asking for a pickup. Here’s the AMAZING part of our story:
The Baymont Inn & Suites said their shuttle was not available & that we should pick up a Yellow Cab curbside & that they would pay the fare when we arrived back at the hotel! Which is exactly what we did.
In the past, we have stood for at least 30 minutes (on one particularly nasty night, far more than an hour passed while we made repeated requests for a pick up) waiting for hotel shuttles & never once did anyone apologize, much less suggest we take a cab, even though the fare would have been 1/3 the fare back to the Baymont Inn & Suites).
The high level of Customer Care shown to us by the Baymont Inn & Suites/Los Angeles has made us total fans…And, we will definitely stay at the Baymont Inn & Suites on our next trip!
- Official Description (provided by the hotel):
- Experience our hometown hospitality, now in Los Angeles. At Baymont Inn & Suites® Los Angeles, listening to our guests and treating them like neighbors is what we do best. We call it genuine hometown hospitality and it comes complete with all the comforts of home, like: Free breakfast featuring hot items, Free high-speed Internet. Earn Wyndham Rewards® points for your stays. ... more less
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- Also Known As:
- Baymont Inn & Suites, Los Angeles Hotel Lawndale
- Baymont Inn And Suites, Los Angeles
- Baymont Inn Lawndale
- Holiday Inn Lawndale