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Candlewood Suites Orange County/ Irvine East
Ranked #8 of 10 Hotels in Lake Forest
twentynine palms ca
2 reviews
“impressive”
5 of 5 bubbles Reviewed October 8, 2011

i recently stayed here for 3 nights. This was my first stay at a all suite extended stay hotel. I was really impressed that everything I would need would be there. I mean everything, even for the fully equipped kitchen. As another hotel employee, this place was top notch. I would highly recommend this place.. Staff was excellent. good job. thanks. Very well kept property!!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sherri g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    27
    29
    19
    11
    7
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Scottsdale, Arizona
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed July 7, 2011

Beware: Stay here only if you don't mind paying for your own room while subsidizing what seem to be homeless Section 8 voucher recipients and what the front desk politely refers to as "long-term guests."

We stayed in this motel because it allowed pets. We arrived and were immediately greeted by two dogs off leash, rushing towards our caged pet birds and hands full of luggage. The dogs' owner, whom we later learned was one of the taxpayer-subsidized occupants, did nothing to control the dogs.

At 10:30 a.m. these freeloading guests staked a claim to the only barbeque area, along with the benches for that wing of the motel, and completely monopolized this area for 12+ hours. While outside they drank liquor and beer, barbequed constantly, and filed every nearby garbage can inside and outside with Krispy Kreme donut boxes and beer bottles as they watched people come and go. They also let their dogs be off-leash, played a radio, strummed guitars and sang until almost 11:00 p.m., when they were finally escorted back to their rooms after our second complaint.

The on-duty desk clerk to whom we first complained completely minimized our concerns, saying they were partying because they were long-term guests who had formed close bonds with other long-term guests, it was the 4th of July, and that basically they had priority over other paying guests. We told her their noise level is not allowed at any motel and that if we are paying guests (not to mention we are paying for them, too), we expect to have the full use of the property and the quiet enjoyment of such.

The only things good about this hotel are that it is located in a convenient part of Orange County, is in an office/ light industrial and residential part of Lake Forest, with plenty of places to walk.

Because the homeless voucher program is becoming widespread, especially in California, any hotel or hotel chain accepting government payments should show enough respect towards their paying guests to disclose this fact. This way, paying guests can choose whether to pay for a vacation or business stay in the same place where, as taxpayers, they are also paying for others to stay for free.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
5 Thank Pelehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHG Care at Candlewood Suites Orange County/ Irvine East, responded to this review, July 29, 2011
Dear Pelehu,

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We will follow up with the staff to ensure that similar incidents won't happen again.

I appreciate your feedback as this is our best resource for improving guest services. IHGCare ^bj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Habra, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 13, 2011

I love going to this hotel just to get away from the hustle and bustle of every day life from time to time. The rooms are like mini apartments, and the staff is always friendly and helpful!

Room Tip: Just the queen suite is the best value!
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank d3vilkitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Habra
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed March 29, 2011

We were very unhappy with our stay here. When we arrived, the room temperature was 78 degrees. We found out why when we turned on the a/c and discovered that it was unbelievably loud. Every time it cycled on during the night, we woke up. There were also loud bangs periodically outside our room - we don't know what they were but they were highly disruptive (they went on ALL NIGHT).

The location is surprising for a hotel. It is surrounded by non-retail offices and manufacturing, also car repair places. Across the street is a large empty(?) area that is fenced in with barbed wire around the top.

We will definitely not stay here again and we do NOT recommend this hotel.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So. Cal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 1, 2011

We were just here for one night but since we were bringing our baby and dog, we were expecting an actual suite - one with a separate sleeping area and living space. Unfortunately, we got a studio suite which meant we had to go to bed when the baby went to bed - at 7pm! Oh well. The room was nice enough and clean. There were no special accommodations for the dog, but that was fine. There were bushes and some grass patches in front to relieve the dog so that worked fine. My only compliant is that the lobby smelled very perfumy and the bed was not comfortable for me. My husband had no issue though so I guess that's subjective. Th location is semi-industrial but walking distance to several restaurants including McDonalds and Starbucks.

  • Stayed December 2010, traveled with family
    • Value
    • Location
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Helpful?
1 Thank chilly62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 26, 2010

We selected this hotel because of its location and because they have a pet-friendly policy. The amenities, while definitely not upscale, were fine for our needs. This hotel caters to business people, and our expectations were correctly aligned. All would have been fine had we actually been able to get a decent night's sleep. Unfortunately, that was not possible, due to the super-firm mattress. In all, I probably got about 2 hours of sleep, if that. If you like a really firm mattress, then this is the place for you. If not, then I suggest that you find other accommodations.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boater418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 28, 2010

I was there in Candlewood for an extended stay of 3 months for a business purpose. It was an ok type of experience, they had all type of facilities for extended stay like utensils, cookware, microwave, hot plate, a good Gym etc.
The only problem is cleaning part of the rooms they only send the house keeping every week untill unless requested. Also if tried to cook indian food, the smoke disturbs everyone around :)
But in the end I would say it is definitely worth for the money.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Choees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Orange County/ Irvine East

Property: Candlewood Suites Orange County/ Irvine East
Address: 3 S Pointe Dr, Lake Forest, CA 92630-2204
Phone Number:
Location: United States > California > Orange County > Lake Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Lake Forest
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Orange County/ Irvine East 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites-Irvine East Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). The Candlewood Suites is conveniently located near the Irvine Spectrum and Foothill Ranch business communities and just 10 minutes from the Orange County/John Wayne Airport (SNA). Nearby attractions include the Irvine Spectrum Entertainment Center featuring 21 stadium theaters, a comedy club and a variety of restaurants, bars and specialty shops. Laguna Beach and the Verizon Amphitheatre are also minutes away. ... more   less 
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Also Known As:
Candlewood Suites Orange County/ Irvine East Hotel Lake Forest
Candlewood Suites Lake Forest
Candlewood Lake Forest
Lake Forest Candlewood Suites

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