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“Saved from the heat!”

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Prominence Hotel & Suites
Ranked #7 of 10 Hotels in Lake Forest
Certificate of Excellence
Lake Forest, California
2 reviews
“Saved from the heat!”
Reviewed August 8, 2014

Due to a neighborhood power outage, I called the Prominence and got the last room! Even asked if I had AAA to get a discount. Very pleasant staff and clean room. Maybe needed a little fresh paint, otherwise great last minute stay.

  • Stayed July 2014, traveled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Carla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review, August 11, 2014
Thank you very much for your kind review!

We know you had many choices to decide from when you needed to escape the house, and appreciate that you picked us!
We are honored when locals regularly decide to stay with us, and recommend us to family members. We are here to serve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    110
    48
    15
    10
    14
See reviews for
62
37
26
53
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Lake Forest, California
1 review
Reviewed August 7, 2014

The young woman who assisted me with special requests when I made the reservation was cheerful, friendly, and helpful. The young man who checked us in was also cheerful, friendly, and helpful. The room was clean, and nicely laid out. I would stay there again.

  • Stayed August 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank umanzo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitney, TX
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 7, 2014

This hotel was selected for me while on a business trip to Lake Forest. I sincerely hope it is not Lake Forest's finest. The decor and amenities tag it as an older hotel; however, they do have free wifi. The lighting left something to be desired as the room was still dark with every light turned on. I guess the place was clea, it was really too dimly lit to tell.

The "suite" was equipped with a sitting area and a mini-kitchen (fridge, electric stove, microwave, and sink). If you really wanted to cook something (I didn't) you have to go to the front desk for the necessary utensils, Thankfully no one near my room was cooking although I would not have blamed them as there are no good restaurants nearby -- just Starbucks.

Room Tip: Rooms on the back side have a view of an embankment. Ask for one facing the street on the front.
See more room tips
  • Stayed July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank JoeKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed July 26, 2014

We were here for a swim meet with our 2 children ages 5 & 10. Upon arrival, there was a mistake with our room however the stay was still convenient. Nice size mini fridge, microwave and small stove top. The place was relatively clean and in the same parking lot as a Starbucks! For those who have coffee needs. Breakfast was really good however for our needs, my son and husband were unable to enjoy their breakfast because they had to leave by 6:40 to be to the pool on time for warm ups. The breakfast starts at 6:30 weekdays and 7 weekends so for us, and our needs, it was a bit difficult for all to enjoy. Staff was pleasant and helpful.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gwyett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buena Park
1 review
Reviewed July 26, 2014

My family stayed here because it was the best rate we could find and we needed to be close to the Verizon Amphitheater. I'm not sure what we were expecting but we have been pleasantly surprised. We got in late and our reservation was held just fine. We were upgraded rooms and it was nice to get away from the kids when we went to bed as our king bed was in a separate room. Breakfast was great, wifi and parking were both free as well. Just one minor thing, I would redo the wallpaper, seemed to be coming off in a couple places. Overall great stay!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EsmeraldaRelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 24, 2014

This hotel is a good value for what you get. I stayed about a month ago and while I had an issue with a broken pullout couch, they promptly supplied me with a deluxe cot (free) and tried their best to make me happy. It is not overly frilly but you get what you need and a bit more (i.e. kitchenette, deluxe breakfast). The price is very reasonable for the area. The most exeptional part of this hotel is the hot made to order breakfast. I don't think I ever waited more than 5 minutes to get a custom order and it was very good.

  • Stayed June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Clinton F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review, July 26, 2014
Dear Clinton F,

Thank you so much for your kind review! Our staff is really proud of how our hard works comes together to make every stay as pleasant and seamless as possible.
Thanks for calling our Roll-away beds deluxe. They are quite nice and we just bought half a dozen of them for when situations like yours arise (Normally a small nominal fee applies).
Thanks for complementing our breakfast too! Glad to hear it didn't take you long to get your order. Made to order breakfast is another aspect of our little hotel that makes us different and better than our competitors!

Thanks again for staying with us and leaving us such a wonderful review. We really appreciate your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 23, 2014

Extremely helpful staff.
Great breakfast.
Very comfortable bed.
Nice connectivity to the internet.
Great Shuttle service.
Perfect for overnight stay or and extended stay of months.
Have decent kitchen in the room for cooking.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Jalpesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_prominence, Front Office Manager at Prominence Hotel & Suites, responded to this review, July 26, 2014
Mr. Jalpesh,

Thank you so much for choosing to stay with us on your international trip. We try very hard to give our hotel and guests an "at home" feeling and we very much hope you felt at home during your stay.
You are very kind to reference those aspects of your stay that you enjoyed, such as a our great breakfast, our wifi, and the helpfulness of our staff.
We are grateful for your business and we hope we get the chance to host you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prominence Hotel & Suites

Property: Prominence Hotel & Suites
Address: 20768 Lake Forest Dr, Lake Forest, CA 92630-7737
Phone Number:
Location: United States > California > Orange County > Lake Forest
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lake Forest
#3 Romantic Hotel in Lake Forest
#6 Family Hotel in Lake Forest
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Prominence Hotel & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Prominence Hotel And Suites
Prominence Hotel Lake Forest
Comfort Suites Lake Forest
Lake Forest Comfort Suites

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