I travel to this part of Orange County quite a bit, and have become familiar with just about every hotel in this area.This is by far my absolute favorite. The decor is modern, the rooms are updated and squeaky clean, there always seems to be something fun going on in the bar/restaurant and the staff is super, super nice and helpful. Case in point-We all have our "off" days, and I was in the midst of one when I went to check in for my last stay. There was a problem with my reservation (as in, it couldn't be found-my error) and I was sick, exhausted and admittedly not very friendly to the person helping me. I later found out that she is Kelli, the hotel manager. She kept a smile on her face and went out of her way to assist me, despite my mis-directed frustration. In the end, I walked away a very happy customer and so appreciate her help, time and professionalism. She completely turned the situation around. I won't be staying anywhere else in the OC from now on. There is a personal touch at this hotel that is lacking from so many others.
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- Also Known As:
- Holiday Inn Irvine Spectrum Hotel Lake Forest