I don't believe that we've ever stayed in a hotel this quiet!! No road noise, no guests clomping up and down the halls, no children crying....it was like being in a quiet cocoon! An immaculately clean cocoon.
Service really seemed to be a priority for the hotel....easy checkin--almost like ringing the doorbell of your host's house and entering--that hassle free. Prior to our stay I had called a couple of times with questions and was always greeted and answered cheerfully. What a nice surprise to have a pillow menu--I really enjoyed picking one that just suited me (kind of like Goldilocks--"this one is juuuust right!"
All the staff--front desk, cleaning, restaurant--were friendly and nice. The buffet executive breakfast was a hearty start to the day and we were served our coffee and any extras with as much warmth as you get at a your local 'our place' diner. All requests were cheerfully complied with in a timely fashion. Often in hotels the cleaning staff darts into a room or avoids eye contact, but these people were all genuinely warmly friendly.
Great place! I want to go back........and I've never said that about a hotel before!
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- Also Known As:
- Holiday Inn Irvine Spectrum Hotel Lake Forest