Our family came up for a 4 day Christian motorcycle leadership summit, we were told at Registration that the hot tub was out of service but should be up and running by the following day. After riding over 500 miles in a day our bodies were tired and sore so this wasn't welcome news. Numerous others attending the rally also were disappointed that the hot tub wasn't working. This is day 3 of the rally and the hot tub still isn't in working order. This hotel is recommended by those putting on the rally and the hotel was well aware we were coming, the least they could have done was to make sure that hot tub was in good working order as some came as far away as Georgia and Washington.
I had made our reservations and specifically asked for the top floor so we didn't have to hear heavy boots on top of us, when we arrived we were told there were no rooms available on the top floor. Thankfully the woman at the desk put us on the ground floor with our associates right above us, she was apologetic and helpful.
The breakfast was ok but when your feeding hungry bikers the hotel needs to keep ample eggs and sausage going at the same time. We went in for breakfast only to find 2 sausage links and a full bowl of eggs. We spoke with the person that was keeping the breakfast bar full so decided to wait for the sausage. After a few minutes more eggs were brought in but no sausage. We were running short on time at that point so ended up grabbing a few pastries and coffee and left. Another disappointment that could have been avoided, they knew the hotel was booked and should have taken better care of their paying customers in a timely manner.
Last but not least, the internet is painfully slow. I was unable to download a business video without the internet stream stopping over and over again. Very frustrating for business travelers. It literally took 25 minutes to watch a 10 minute video presentation.
We normally like staying at the Best Western chain but next year when we're here we'll look for another hotel.
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- Also Known As:
- Best Western Lake View Inn And Suites
- Best Western Lake View Hotel Lake Elsinore
- Best Western Lake Elsinore
- Lake Elsinore Best Western