I want to start off with stating that the hotel front desk staff, concierge, and valet were exceptional. So the remainder of this review is very hard to write. First, the room we stayed in was not worth $250+ per night and we did not have a good experience. We were in room 201. The bathroom floor was dirty and the back of the sink had not been cleaned. The king mattress was lumpy and leaned to one side so it was uncomfortable. Nothing like the fear of falling out of bed to ruin your sleep. We thought that it would be a peaceful stay but there was a reception in the room next to us and people could see into our room from the reception area. There were a lot of children and day and evening we heard the children running and screaming. Considering we went to relax this was a disappointment.
Also, during a trip to the steam room my elderly companion fell and cut his foot and arm. He tripped going into the steam room. He did advise the spa staff that he thought that he was okay and they gave him two bandaids that did not nearly cover the cut on his arm. He really needed something more than bandaids.
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- Also Known As:
- Lake Arrowhead Hotel Lake Arrowhead
- Lake Arrowhead Resort