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“Great Stay” 5 of 5 bubbles
Review of Ayres Hotel Laguna Woods

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Ayres Hotel Laguna Woods
Ranked #1 of 1 Hotels in Laguna Woods
Certificate of Excellence
GreenLeadersGold level
Chino, California, United States
1 review
“Great Stay”
5 of 5 bubbles Reviewed January 14, 2013

My wife nad I enjoyed our stay at the Ayres Hotel. Customer service was superb.The room really cozy and welcoming. The bed was very comfortable. The complimentary breakfast was really delicious. I would stay hear again or any other Ayres Hotel when possible.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arnold S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, February 1, 2013
Dear Arnold -

Thank you so very much for taking the time to share your experience and for allowing us the opportunity to welcome you. It was a pleasure having you as our guest. We are always hoping to extend the best possible service to our guests and are thrilled this contributed to such a good stay. We appreciate your review and look forward to your next visit.

Warm regards,

Vince Neale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

616 reviews from our community

Traveler rating
    452
    128
    20
    7
    9
See reviews for
207
87
47
183
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mason, Ohio
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

I stayed for one night at this hotel. It is very nice and clean. The room I was in had a small sitting area, small refrigerator, microwave, and a wet bar. The bed was a king and was one of the most comfortable beds I have ever slept on. There were various pillows and the variety made it possible to find one to my liking. This hotel has a complimentary managers reception every evening and I stopped in briefly and it was quite nice with beer and wine available. It also has an exercise facility that was quite nice as well as a pool with a separate hot tub. There is a breakfast offered every morning and it is WONDERFUL. It is the best I have experienced. There was a lady attending and she would make eggs or omelets to order, had hash brown potatoes, sausage, and pancakes. There were also two waffle makers, various breads, bagels, danishes and muffins. Juices, cereals, and fresh fruit were also available. I would highly recommend this hotel for going above and beyond offering a great experience.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, January 21, 2013
Dear rotos -

Thank you so much for allowing us the opportunity to welcome you and for your very enthusiastic recommendation. We are always pleased to learn we have made such a strong positive impression on a guest. It sounds as if the complimentary amenities - including the weekday Manager's Reception and full American breakfast - really contributed to an exceptional experience and we are thrilled to be able to provide them to our guests. And that super comfortable bed you were sleeping on? That was the Ayres Dream Sleeper mattress, which is also available for our guests to purchase should they be so inclined. We appreciate your recommendation and hope you will stay with us again very soon.

Warm regards,

Vince Neale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

They could easily charge much more and still be a fair value.
Four star quality at 2 star prices. It is just 20 minutes from O.C. airport and free parking is plentiful. Right in the middle of restaurants and shopping. clean facility and pleasant staff.
You will be asked repeatedly if everything is all right and can they do anything to help you.
My 11 year old thought the manager was the owner, and responded, "Well he acts like the owner." Highest praise for that!

Room Tip: Rooms on ground floor facing pool allow our 11 year old to just step out of the room into the pool a...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cyril L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel Laguna Woods, responded to this review, January 14, 2013
Dear clandise -

It was a pleasure welcoming you to our hotel. Thank you so much for your positive review and for choosing us for your stay. We feel providing exceptional guest service is absolutely key to our guests having a comfortable stay with us, and I am so pleased we were able to do so in your case. We are grateful for your recommendation and hope to welcome you back very soon.

Warm regards,

Vince Neale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

The Ayres Hotel has definitely become our "go to" hotel in Orange County. I don't think you can find a better value in the area, or a more pleasant and accommodating staff. Rooms are spacious, very nicely appointed, and CLEAN! Breakfast buffet is very good, and far superior to other hotel morning offerings. Very large parking lot, and great location. This was our 5th stay over the last few years, and we will definitely be back. The general manager, Vince, is always visible, and checks in on the guests during breakfast. Really a "jewel" of a hotel-the Ayres family certainly does it right! (they have also recently upgraded their fitness center. now, it is much larger, has more machines, weights, and exercise balls, as well.)

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank urbanmama_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, California
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed December 27, 2012

There is not a better hotel in the area for lodging, food, convenience, and service. Parking is always available. Shopping is close by. The local restaurants are listed by the front desk and the receptionist knows about them. Airport service is also available from the hotel as a courtesy.

Room Tip: No recommendations
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  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 22, 2012

We required temporary housing due to a water/plumbing disaster in our home. Our stay was 25 nights while restoration of our home was done. This hotel is a mile from our house and so was very convenient for us. The staff made us very comfortable during our stay. Daily breakfast was a welcome service. Good cookies too!

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arno G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchatel, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 19, 2012

Fantastic breakfasts are included daily. And happy hour Monday through Thursdays which includes cookies. :-)
Surprised that such a new hotel would have such noisy toilets and showers. But overall a very nice stay.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel Laguna Woods

Property: Ayres Hotel Laguna Woods
Address: 24341 El Toro Rd, Laguna Woods, CA 92637-4901
Phone Number:
Location: United States > California > Orange County > Laguna Woods
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Laguna Woods
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Hotel Laguna Woods 3*
Number of rooms: 139
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel await you at Ayres Hotel Laguna Woods! Whether you’re here for a short visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Laguna Woods are impeccably appointed with a full suite of complimentary amenities including our signature double pillow top beds, flat screen TV’s, refrigerators, coffeemakers, microwaves well lit work desks and Wifi, iHomes, hairdryers, iron/ironing board, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast! Ayres Hotel Laguna Woods welcomes travelers to all of the exciting business, recreational, and entertainment attractions South Orange County has to offer. Surf, play, and lounge the day away at nearby, world famous Laguna Beach. Revive your wardrobe at the Laguna Hills Mall only one mile away. Also, be sure to check out the exciting night life at the Irvine Spectrum Entertainment Center where you can laugh at the Improv comedy club or play like a kid again at Dave & Buster's video arcade. ... more   less 
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Also Known As:
Ayres Laguna Woods
Laguna Woods Ayres Hotel

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