1. The hotel has a nice touch of a 4-star hotel (although it's a 3-star hotel).
2. The lobby is very nice, the staff is very friendly and helpful and always available.
3. A very big plus is the free self-service washer and dryer whereas the Wi-Fi is awfully slow and literally unusable at certain times (evening & early morning).
4. The room we had was also quite big as well as clean with lots of space, a bathrobe, an iron and ironing-board, a safe and a fridge.
5. Another minus is the beds. While they are very comfortable they do feel a bit fragile, almost like self-built at their lower part. My wife claims her pillow or bedsheets smelled a bit like cigarette smoke once or twice, but I personally can't say that about mine. I think that smell came from outside as the pool area was right below our room.
6. The I-5 behind the hotel can easily be heard in the night but luckily it wasn't loud enough to prevent us from sleeping.
We'd definitely stay there again as our overall impression was very good!
- Official Description (provided by the hotel):
- The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more less
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- Also Known As:
- The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
- Holiday Inn Laguna Hills
- Laguna Hills Holiday Inn