On a recent working vacation to California, I was fortunate enough to stay at the Hills Hotel. I am a firm believer that it's easy to put in a marble floor in the lobby, the hard part is good service. The Hills Hotel has outstanding service. I'm bad at names, but there was a male Front Desk Attendant, who greeted me by name from the first day until the last. That recognition made me feel like I was the most important guest in the hotel. The Front Desk was also very attentive while I received fax after fax. Service and the food at the restaurant was just as impressive. The property, inside and out, always looked fantastic. Like every room I stay in, I thoroughly inspected my room when I checked in and found it to be perfectly clean. The decor in the room was very nice, the bed and pillows were wonderful, and even the bath amenities were surprisingly decadent. Business travelers may especially like the desk in the room, great quality internet, and in-room digital safe. Leisure travelers will especially enjoy the atmosphere and decor.
- Official Description (provided by the hotel):
- The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among Orange County's top premiere hotels, offering access to some of California's most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and accommodating staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more less
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- Also Known As:
- The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
- Holiday Inn Laguna Hills
- Laguna Hills Holiday Inn